Visa Consultant
Musafir.com
Total years of experience :4 years, 2 Months
Key Tasks:
Ensure all visa applications are collected in accordance to the approved process and scrutinized prior to submitting.
Track and monitor progress of all applications and ensure constant contact is maintained with all relevant agents to progress applications
Work effectively as part of the team to produce streamlined ways of working.
Maintain and balance online visa account balance and submit appropriate reports to finance department.
Key Tasks:
Book international and local travel and hospitality arrangements
Interface with customers to build solid work relationships
Provide quotes for travel expenses
Communicate appropriate information to clients regarding fares and itinerary
Maintain client profiles for follow-up
Collect and process payments
Deal with complaints and refunds
Phone handling
Document scanning
Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material
Organize travel schedules and book reservations
Key Tasks:
Managing Front office and Reservations
Handled invoices and Process for payments
Managed petty cash and payroll
Handled customer service related complaints and feedback.
Key Tasks:
• Managing Front office and Reservations
• Handled invoices and Process for payments
• Managed petty cash and payroll
• Handled customer service related complaints and feedback.
Bachelor of Business Administration
1. Certificate in Travel and Tourism National Certificate in Travel and Tourism Core Skills Level 3 National Certificate in Travel Level 3 [NZQA] Computer Reservations Certificate: Amadeus Cabin Crew Certificate 2. Certificate in International Travel, Tourism & IT National Certificate in Travel Level 4 [NZQA] National Certificate in Travel Level 3 [NZQA] National Certificate in Computing Level 3 [NZQA] 3. IATA Foundation Diploma Construct & Ticket Airfares Using International Air Transport Association (IATA) Principles – Unit Standard 18218