Lead Product Owner
Get All Myanmar
Total des années d'expérience :9 years, 7 Mois
• Developing, implementing, executing, product strategic initiatives to support growth target and company vision
• Ensured alignment with the whole digital product team, developers and QA on resource allocation between product maintaining and develop new features. (Lifted stability rate of velocity by 90%)
• Observed the products’ profit and loss within the addressable and operational market and made changes. (Increased 30% adoption rate)
• Conserved 20% of the sales costs by adding user friendly payment solution to top up the POS’s wallet
• Retained relationships with partners and prospective clients. Work with product partners across the global/country, corporate banks and financing businesses to build stronger product components that create value to clients to drive sales
• Accountable for business development and product owner role (managing the product backlog, prioritizing the list of user stories, use cases, prepare test cases and product release after passing QA and to meet the DOD)
• Fostered a team of product owners and managers with effective coaching techniques and review performances
• Orchestrated the user centric financial products and related executional activities of research, prototyping, evaluating and delivering by adopting effective product development process and data-driven approach
• Formulated product manual and process flow for functional teams’ training and to educate to customers
• Organized and conduct workshop with functional teams (Ops, Risk, Finance and Technical) to understand and identify the current offerings to develop the business rationale around investment choices
• Validated product concepts from voice of customer experience, and work with branches to create concrete product roadmaps to deliver fine products and solutions on-time and at budget
• Devised, prepared, and executed ad hoc projects by coordinating with the cross-functional teams, branches, and management team with strong communications skill
• Conducted the continuous user researches and profit & analysis to identify the existing products’ qualities and user needs. (Reduced 30% of paper works for customers and documentation process)
• Slashed 30% of operating costs by re- shaping the operational processes while business is transitioning to digitization to generate revenue
• Co-developed the agriculture financing credit scoring tool, resulting in improving usability and reduced credit assessment time by 40%
• Drove competitive market with strategies approach through multiple product launches that produced significantly increased in sales by 20% higher than expected
• Accomplished the product & brand promotional campaigns, vendors management, created user friendly UI flow to process it functionally and had controls over 360' UAT testing and A/B testing
• Conducted 6 billings and mobile payment acceptance products launching in 6 months’ time
• Dealt with business partners and agencies to successfully improve the corporate products in terms of value propositions marketing and communication plan
• Specified market requirements for current and future products’ partners by conducting market research and evaluation to have competitive advantages
• Managed the entire product life cycle activities with best practices and within the approved budget efficiently
• Worked with sales and business development team to deliver products’ values to partners and end users by highlighting the strengths of product in training and business proposals
• Operated thrill rides and attractions with outstanding customer relationship skill and oversaw the operations team to perform well and made sure to have team collaboration
• Handled customer complaints effectively in tough situations base on specific use case without needing to get support from seniors