Tharani Rajamanickam

Quality Auditing Highlights:
• Improved the team percentage in picking up a majority of alerts drafted by the
media monitoring analysts from 45% to up to 80%
• Only quality auditor to have quality checked on 500+ public safety alerts
drafted by the news analysts per shift on several days
• Maintaining 100% quality for 6+ months in client's random sampling analysis
for major errors every two weeks
• Changed the method of feedback mechanism from Microsoft Excel to
Microsoft PowerPoint during weekly sessions involving 30 news analysts
• Improved the overall percentage of various media monitoring teams like
English, German, French, etc. through interactive training sessions
• Developed a non-biased method of task allocations among the team members
where it was unequal allocations previously
• Helped improve the quality of AI-based automated public safety alerts by
sending reasonable ratings and suggestions to the clients
• Improved quality auditing and error categorization system of alerts processed
by media monitoring analysts
Media Monitoring Highlights:
• Ranked #1 among a team of 100 media monitoring professionals for 18
consecutive months
• Trendsetter in media monitoring team in sending out the highest number
of high impact \[Flash / Global / National Urgent\] public safety stories by
monitoring social media sources like (Twitter, Facebook, lnstagram, Reddit, You
Tube, Snapmap, Telegram, and other multiple data set sources)
• Maintained >95% quality for all 18 months while working in media monitoring
team
• Set a benchmark in the number of public safety alerts being sent to the
end-users
• Developed a database of international news links to identify the global events
in a timely manner and circulated to the fellow team members
• Trendsetter in working on highest number of police audio scanner public safety
and corporate risk alerts with 100% quality at most times

• Monitored and tracked progress of multiple projects to ensure timelines were
met
• Collaborated with authors and editors to ensure the accuracy and clarity of
content
• Reviewed and edited articles/blogs for grammar, spelling, and punctuation
errors to ensure accuracy and consistency
Languages
English
Tamil
Hindi
German
Malayalam
• Developed and implemented a quality assurance process that reduced errors
in final documents by 98%
• Ensured documents adhered to company style guides, brand guidelines, and
industry standards
• Identified and corrected inconsistencies in usage, grammar, and punctuation
• Verified accuracy and completeness of content by cross-checking sources
• Researched, recommended, and implemented new proofreading tools and
techniques to improve efficiency
• Developed and maintained a comprehensive dictionary of approved terms and
phrases to facilitate internal consistency

• A top-rated freelancer in Upwork platform for 8+ consecutive years
• Maintaining a job success score of 100% by working on 390+ projects with
200+ international clients from across the globe from countries like USA,
Canada, UK, Germany, Australia, Denmark, etc.
• Received 5.0 out of 5.0 stars in the Upwork feedback mechanism from a
majority of clients
• Developed a content governance plan that standardized content creation
processes and improved content quality by 98%
• Designed and developed a con

After my undergraduate, I joined Point Perfect Transcription Services as a trainee in Clinical Trials Intelligence Department. This training took place for 3 months from September 2010 - December 2010. After that, I was appointed as one of the editors of the team from where I grew up as senior stamping editor within the spam of 6 months. Maintaining of Trial Trove database in Infectious Disease/Genitourinary Therapeutic areas. I had to work on clinical trial records by creating of new or updating existing ones by fetching each new piece of information about clinical trial from different sources like Government sites, Country trial databases, PubMed, Cooperative groups, Pharmaceutical company websites, Industrial registries and FDA. I had to review my trainees' records for the quality of records and give productive feedbacks. I was successful in my past job.