Customer Service Agent
DNATA
Total years of experience :8 years, 8 Months
Calling existing and potential customers to
persuade them to purchase company
products and services.
Accurately recording details of customers’
purchase orders.
Generating promising leads for the outside
sales team to pursue.
Managing customer accounts by ensuring
that existing customers remain satisfied with
company products and services.
Using sales scripts proffered by the company
to drive sales and respond to customer
rejections.
Developing in-depth knowledge of customer
products and services to make suitable
recommendations based on customers'
needs and preferences.
Continually meeting or exceeding daily and
monthly targets with respect to call volume
and sales.
Al Mamzar Travel and Tourism
(U.A.E)
Academy