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Theriz Marel Raguine, Sales & Marketing Communications Officer

Theriz Marel Raguine

Sales & Marketing Communications Officer·Via Artis

United Arab Emirates

Bachelor's degree, Tourism Management

Work experience

Total years of experience: 15 years, 3 months

Sales & Marketing Communications Officer

January 2013 - Present

Via Artis

Dubai, United Arab Emirates

January 2013 - Present

Sales and Marketing Communications Administrative Officer
January, 2013 > Present
Viaartis - Dubai, UAE

Sales and Marketing
• Setting up meeting with prospective clients and discuss about their company’s requirement, marketing plan and budget.
• Prepare/demonstrate appropriate presentations on products and services.
• Negotiate/close deals and handle complaints or objections.
• Identified prospective customers using lead generating methods and performed appointments with business owners/ decision daily.
• Develop strong relationships with customers, connecting with key business executives and stakeholders.
• Maintaining relationships with important clients by making regular visits, understanding their needs and anticipating new sales opportunities.
• Recruiting, training, scheduling, coaching and managing telemarketing team to meet sales and marketing target goals
• Monitor the whole process of the production as per the client’s order from closing deals, artwork & sample approval up to the delivery of the products to make sure the product’s quality and to exceed the client’s expectation.
• Researching and developing marketing opportunities and plans, understanding client’s requirements, identifying market trends and suggesting system improvements to achieve.
• Implements marketing plans and works to meet sales quotas. Tracks marketing and sales data and identifies areas of improvement.



Administration
• Provides overall administrative support such as preparing and sending quotations, invoices
purchase order, delivery notes, receipt and other necessary reports/document if necessary.
• Answering client’s inquiries and sending emails.
• Carries out administrative duties such as filing, typing, copying, binding, scanning
• Create and maintain filing systems, both electronic and physical

Company industry:
Advertising
Job role:
Marketing and PR

Institute Secretary

July 2011 - October 2012

St. Luke's Medical Center Global City

Philippines

July 2011 - October 2012

Schedule, arrange, prepare and coordinate meetings, interviews, appointments, events and other similar activities for the director and to all doctors in the institute.
Create the monthly trauma professional fees report, manages the trauma team account and compute the subsidy per month for each trauma doctor.
Prepare, transcribe, compose, type, edit and distribute agendas of numerous meetings, event and incoming conferences within the institute and all over the hospital.
Provide administrative and secretarial support for various departments/divisions such as answering telephones, assisting doctors, patients and resolving a range of administrative problems and inquiries.
Compose and distribute inter-departmental memorandums (e-mail documentary and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality.

Company industry:
Medical Hospital
Job role:
Secretarial

Front Desk Receptionist

January 2011 - March 2011

Oakwood Premiere Joy-Nostalg Center Manila

Philippines

January 2011 - March 2011

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Perform other clerical duties such as filing, photocopying, transcribing and faxing.
• Answer, screen and forward incoming phone calls.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Pasig Rotonda Blvd. - Service Crew

April 2010 - June 2010

Jollibee

Philippines

April 2010 - June 2010

Jollibee, Pasig Rotonda Blvd. - Service Crew / April 2010 - June 2010
Pasig Blvd Ext., cor. Don Sixto Antonio Ave. Pasig City, Metro Manila, Philippines
Job Description: Familiarized food handling operations and cashiering


TRAININGS ATTENDED: (ON THE JOB TRAINING)

Oakwood Premiere Joy-Nostalg Center Manila - Ortigas Center, Pasig City Philippines

Assigned Department: Position: Receptionist
*The Fitness Center by Oakwood - Handling Inquiries from walk-in clients and phone calls of guests, Booking spa, Assisting Guest, Encoding document in Ms office Excel, Receiving payments and making the Official receipt.

*Sales and Marketing department - Routing documents in the different department for the reservation and order of the clients/guests. Printing and photocopy.Updating the official receipt logbook including the guest name, order/reservation and costs.

Krossroads Travel and Tours Inc. - Market market, Taguig city, Philippines
: Handled reservations, Booking flights and Front desk office.

Amadeus Basic Reservation Course - LKG Tower, Ayala, Makati City
: Learn Basic Airline Reservation & booking flights using Amadeus Information System, Construct Passenger Name Records, Print PNR's and Itineraries.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Polytechnic University of the Philippines - Sta. Mesa, Manila, Philippines

May 2011

May 2011

Bachelor's degree, Tourism Management

Philippines

College: Polytechnic University of the Philippines - Sta. Mesa, Manila, Philippines Bachelor of Science in Tourism Management ~ Inclusive Dates: 2007 - 2011

Polytechnic University Of The Philippines

March 2011

March 2011

Bachelor's degree, Bachelor of Science in Tourism Management

Philippines

Skills

Market Research
Expert
Market Research
Expert
Lead Generation
Expert
Lead Generation
Expert
Marketing
Expert
Marketing
Expert
Front Office
Expert
Front Office
Expert
Microsoft Office
Expert
Microsoft Office
Expert
MARKETING
Intermediate
MARKETING
Intermediate
Multitasking
Expert
Multitasking
Expert
Lead Generation
Intermediate
Lead Generation
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
customer service
Expert
customer service
Expert
negotiation skill
Intermediate
negotiation skill
Intermediate
Market Research
Expert
Market Research
Expert
Marketing
Expert
Marketing
Expert
Front Office
Expert
Front Office
Expert

Languages

English
Expert

Training and Certifications

Training
On The Job Training
Oakwood Premiere Joy-Nostalg Center Manila - Ortigas Center, Pasig City Philippines
Jan 2007

Hobbies

  • Market Research
    Successfully gained prospective leads and close deals