Christine Theuri

Managed accounts receivable/payable processes and payroll, contributing to the financial accuracy and efficiency of budget reporting for trust
funds.
Streamlined financial operations by managing customer service inquiries and resolving client concerns, leading to enhanced client satisfaction
and supporting efficient budget preparation and expenditure reporting.
Managed the processing of vendor invoices, ensuring 100% accuracy in financial documentation and facilitating timely payments to support
UNEPs financial operations.

• Welcoming and assisting members, visitors, and clients in a professional and friendly manner.
• Managing front desk operations including member check-ins and appointment scheduling.
• Answering phone calls, emails, and customer inquiries promptly and professionally.
• Providing information about services, memberships, promotions, and class schedules.
• Processing registrations, payments, renewals, and maintaining accurate customer records.
• Coordinating bookings for meetings, fitness sessions, or consultations.
• Handling customer complaints or concerns and escalating issues when necessary.
• Maintaining cleanliness and organization of the reception and waiting area.
• Preparing daily reports, updating databases, and supporting administrative tasks.
• Monitoring visitor access and ensuring adherence to company policies and procedures.
• Assisting with sales support and promoting company programs, products, or services.
• Collaborating with staff and management to ensure smooth daily operations and excellent customer service.
• Creating engaging content for social media platforms such as Instagram, TikTok, Facebook, and Snapchat.
• Taking photos and videos of gym activities, classes, trainers, equipment, and events.
• Designing promotional posts, reels, stories, and marketing materials.
• Writing captions and promotional content to increase engagement and brand awareness.
• Supporting digital marketing campaigns and special promotions.
• Managing social media posting schedules and responding to online inquiries or comments.
• Monitoring social media trends and creating relevant fitness-related content.
• Collaborating with trainers and influencers for promotional campaigns.
• Assisting in growing the gyms online presence and attracting new members.

• Oversaw daily financial operations for a retail store, including staff scheduling and inventory management, ensuring 98% on
time service delivery and efficient resource allocation.
• Cultivated a high-performing team of new employees, exceeding customer service benchmarks and driving operational
excellence in financial reporting and budget preparation.
• Spearheaded targeted marketing initiatives that amplified brand reach by 25% and boosted sales by 20%, demonstrating strong
financial acumen and data analysis capabilities relevant to budget preparation and expenditure reporting.
• Strengthened financial stewardship by fostering robust stakeholder relationships, resulting in a 30% increase in engagement and
loyalty for key trust funds.
• Optimized CRM system processes for enhanced lead tracking and sales activity management, improving follow-up efficiency
by 25% to support financial operations.
• Authored and presented persuasive business proposals, successfully securing over $100, 000 in contracts to support financial
operations and resource allocation.
• Streamlined financial operations by collaborating with cross-functional teams to enhance service delivery, resulting in a 15%
reduction in service delays for budget preparation and expenditure reporting.

• Managed and executed over 100 household surveys, ensuring data accuracy and timely entry to support national statistical
reporting and inform economic analysis.
• Guided a team of 5 junior enumerators in meticulous data collection, ensuring strict adherence to quality standards for UNEPs
environmental data initiatives.
• Optimized data coverage and accuracy for financial reporting by leveraging GPS tools for efficient mapping, contributing to
enhanced data reliability in budget preparation and expenditure analysis.
• Maintained rigorous adherence to data privacy policies, safeguarding sensitive financial data through meticulous documentation
and robust data handling procedures for trust funds.

Organized community outreach and logistics for events, creating awareness materials and leading training sessions on local in itiatives.
Coordinated volunteer shifts to ensure effective support and coverage.

• Worked on special projects, taking lead on important project initiatives.
• Triaged multiple tasks and competing priorities in servicing requests from senior
managers.
• Supported the accounting department with basic A/P, A/R, and payroll maintenance.
• Answered incoming calls and directed messages to the correct party.
• Created dynamic spreadsheets using knowledge of Microsoft Excel formulas and GRANT
charts.
• Liaised with internal teams to coordinate and monitor scheduled and unexpected audits.
• Delivered enterprise-wide support for calendar management, report generation, and
business administration.
• Documented customer interactions in the company CRM system.
• Coordinated travel arrangements for flight, ground transport, and hotel accommodations.
• Verified and scheduled appointments, accurately logging details into Google Calendar.