Network Engineer
3SG Corporation Pvt. Ltd
Total years of experience :5 years, 7 Months
Adjust network sizes to meet volume or capacity demands. Communicate with customers, sales staff, or marketing staff to determine customer needs. Communicate with system users to ensure accounts are set up properly or to diagnose and solve operational problems. Coordinate installation of new equipment. Coordinate network operations, maintenance, repairs, or upgrades. Coordinate network or design activities with designers of associated networks. Design, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems. Design, organize, and deliver product awareness, skills transfer, or product education sessions for staff or suppliers. Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas. Develop and implement solutions for network problems.
• Manage Domain controller + Active Directory
• Create/Deploy/Manage Windows group polices
• Customize and develop SharePoint sites
• Troubleshoot and resolve problems related to the network and server infrastructure
• IT On boarding for new employees
• Configuring Cisco ASA 5500 series Firewalls
• Configuring Cisco 3000 series VPN concentrators
• Configuring Cisco 2600 series Routers for MPLS connectivity
Projects done at Nadastra as a Senior System Administrator:
• Manage and coordinate IT setup of new facility in Sri Lanka including server room, telephone system, network and power cabling
• Revamping and updating of IT Policies and Procedures
• Evaluation of cloud computing solutions for timesheets and time off tracking
• Migrating company from excel based manual timesheets and time off tracking to a cloud solution
• Evaluation of cloud computing solutions for Email, Blackberry, SharePoint and PBX
• Setup Helpdesk reporting and Inventory reporting based on management requirements
• Automation of reporting related to PeopleSoft and AD reconciliation
• Automation of reporting related to Learn.com user/license management, training compliance
• Restore SharePoint on to test servers to plan for data centre migration
• Migrating Active Directory /MS Exchange
• Install and configure MSSQL Server 2005, Exchange Server and hardware
• Coordinate implementation of E1 links
• Coordinate implementation of MPLS link between US and SL offices
• Support users in US, UK and SL (remote support for US and UK users)
• Manage Dell PowerEdge 1950/2950 servers
• Evaluate, install and manage Vonage VoIP solutions
• Manage APC UPS systems
• Implementing URL filtering solution
• Troubleshoot and resolve problems related to the network and server infrastructure
• Monitor, test and troubleshoot the MPLS link and QoS (CoS Based testing)
• Hands on experience on Microsoft and Cisco Products
• Administer helpdesk requests and respond within SLAs
Additionally performed the following:
• Optimization of routine tasks in delivery teams by developing macros to automate.
• Assessment and enhancement to time reporting processes and artifacts and development of an enhanced Time Sheet for Nadastra based on Excel.
• Development of user training material and conducting the training on SharePoint, Audio Conferencing, Access Controls and Video Surveillance, Excel, PPT, Word etc.
• Processed applications relating to customer account opening, account closing and account maintenance.
• Interfaced with Singapore, Hong Kong and Chinese customers.
• Created process documentation for new processes migrated.
• Created process training material and did process training for the team.
• Process specialist in the team.
• Awarded for value add and best performance six times consecutively.
• Member of exclusive 100 Club (team of top 100 performers worldwide)
The 640-802 CCNA is the composite exam associated with the Cisco Certified Network Associate certification. This exam tests a candidate's knowledge and skills required to install, operate, and troubleshoot a small to medium size enterprise branch network. The topics include connecting to a WAN; implementing network security; network types; network media; routing and switching fundamentals; the TCP/IP and OSI models; IP addressing; WAN technologies; operating and configuring IOS devices; extending switched networks with VLANs; determining IP routes; managing IP traffic with access lists; establishing point-to-point connections; and establishing Frame Relay connections.
Certificate Level: Information Systems PASS Software Development PASS Technology PASS Diploma Level: Project Management PASS Object Oriented Programming PASS Software Engineering PASS Professional Issues in Information Systems PASS Professional Graduate Diploma (PGD) Level: [academic equivalent to Year 3 of a UK university honours degree] Computer Services Management PASS Management Information Systems PASS Software Engineering PASS Systems Design Methods PASS
