Thiraj  Dalpadado, Admin Assistant /Customer Services Officer

Thiraj Dalpadado

Admin Assistant /Customer Services Officer

RKR Distributors Pvt Ltd

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم عالي, Professional Higher Diploma In public Administration
الخبرات
12 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 9 أشهر

Admin Assistant /Customer Services Officer في RKR Distributors Pvt Ltd
  • سريلانكا - كورونيغالا
  • يناير 2017 إلى ديسمبر 2023

• Providing a full range of office management services that entails planning and organizing daily operations and departments meetings. Supervision of vehicle maintenance, daily collections, office security by following safety procedures.

Maintain and update electronic and physical filing systems, ensuring documents are organized and easily accessible. Act as a customer service officer that contact with customers in attempting to resolve complaints.

Field Officer (Research and Development ) في Peppercube Consultants Pvt Ltd
  • سريلانكا - كورونيغالا
  • يناير 2013 إلى ديسمبر 2017

• Conducting Market research to Identify sales strategies and Market Trends to Generate New Leads to Enhance Sales . Preparation of Reports, Summaries and Admin Services after each project conclusion.

Customer Care Representative/ Branch Supervisor في Lanka Bell Private Limited
  • سريلانكا - كورونيغالا
  • أبريل 2007 إلى ديسمبر 2008

• Supervision and maintenance of the branch office according to the company policies to ensure an excellent standard of service.

Professional interactions with customers to provide excellent customer service for answers to questions in attempting to resolve complaints and technical assistance.

Assisting sales staff in promoting sales and marketing of the designated area.

Achievements..

Best BO inbound sales 2008
Best BO 5S implementation

الخلفية التعليمية

دبلوم عالي, Professional Higher Diploma In public Administration
  • في WAYAMBA IT CAMPUS.
  • أغسطس 2023
الثانوية العامة أو ما يعادلها, Certificate in Food And Beverages
  • في IBA Campus
  • أبريل 2022
بكالوريوس, Bachelors of Arts
  • في University of Kelaniy
  • يوليو 2014

Bachelors of Arits

الثانوية العامة أو ما يعادلها, Foundation in Human Resources
  • في Institute of Personnel Managemen
  • فبراير 2013
دبلوم, Diploma in computer Studies
  • في IDM Computer Studies
  • يوليو 2002

Specialties & Skills

Case Based Reasoning
Eye For Detail
Proactivity
Innovation
Data Entry
OFFICE MANAGEMENT
COLLECTIONS
CUSTOMER SERVICE
MANAGEMENT
OPERATIONS
PLANNING
VEHICLE MAINTENANCE
MARKET RESEARCH
Microsoft Office
Administration
Operation
Office Work
Office Administration
Problem Solving

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

Basic life support (تدريب)
معهد التدريب:
Red cross
تاريخ الدورة:
July 2023

الهوايات

  • Listening To Music