Transportation and Support Department Manager
Alwatania poultry
Total des années d'expérience :18 years, 0 Mois
1-Negotiated contracts with outside providers to minimize costs to the company and customers.
2-Completed and followed up on all registration and traffic documents.
3-Resolved problems for customers, warehouses and carriers.
4-Making sure the operation meets its performance and safety targets, monitoring and reporting performance to the superiors;
5. Managing and supervising staff, organizing work shifts and coordinating staff training;
6. Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational
requirements.
7. Minimizing disruption and resolving any unscheduled delays, making decisions in difficult situations;
8. Meeting customers, dealing with complaints and areas of concern. Direct investigations to verify and resolve customer complaints.
9. Analyzing results of surveys /customer satisfaction, instigating new projects to improve performance;
10. Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government
regulations.
11. Conduct employee training sessions on subjects such as employee behavior, work performance, job requirements, employee orientation,
quality improvement and computer use.
12. Training -- Identifying the training needs of divisional employees, developing formal training programs by coordinating with Training
Department.
13. Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance
standards and monitoring performance\
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