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thowhir mohammed, Guest Executive Officer

thowhir mohammed

Guest Executive Officer·EMAAR Entertainment LLC

United Arab Emirates

Bachelor's degree, computer application

Work experience

Total years of experience: 4 years, 6 months

Guest Executive Officer

January 2024 - Present

EMAAR Entertainment LLC

Dubai, United Arab Emirates

January 2024 - Present

«Directing floor operations and managing cross-functional teams to ensure
seamless service delivery.
Efficiently recolving customer quaries and comples exculations to maintain
high satisfaction.
+ Overseeing eash counter management and retail merchandising inventory
controls.
+ Achieving montihy qualitative and quantitative KPIs derived by senior
management
+ Lsading dally pre-shift briefings to elign team goals and address potential
challenges.
Company industry:
Entertainment
Job role:
Hospitality and Tourism

Assistant Sales Supervisor

January 2022 - January 2024

Axiom Telecom LLC

Dubai, United Arab Emirates

January 2022 - January 2024

+ Supervised the regional sales team for the Janel Ali region, driving
performance and productivity.
+ Prepared detailed daily sales and stock reports for management review and
strategy adjustment
« Participated in business development meetings to support regional expansion
and growth,
Designed and executed dally sales strategies to consistently meet revenue
targets.
Company industry:
Telecommunications
Job role:
Sales

Education

Mangalore University

September 2021

September 2021

Bachelor's degree, computer application

India

GPA (percentage): 70%

GPA (percentage): 70%

Karnataka State Board

January 2018

January 2018

High school or equivalent, (Science

India

Skills

ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MENTORSHIP
Intermediate
MENTORSHIP
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

English

Expert

Hindi

Expert

Urdu

Beginner

Kannada

Beginner

Arabic

Beginner