Tibebu Kaleb

• Support implementation of enterprise IT systems, including networking, cybersecurity, and software
deployments.
• Assist clients in configuring and integrating products to meet technical requirements.
• Collaborate with engineering teams to ensure smooth project execution and timely delivery.
• Provide technical support, training, and documentation during system rollout.
• Developed expertise in ICT products (networking, cybersecurity, cloud solutions) supporting the sales
team.
• Engaged clients to understand business challenges, delivered product demos, and proposed tailored
solutions.
• Provided pre-sales consultation, including system architecture designs and technical support.

• Collaborated with senior engineers to implement backup strategies, disaster recovery plans, and
automated cloud operations workflows.
• Participated in the design of data center infrastructure, creating both high-level blueprints (HLD) for
architecture, redundancy, and scalability, and low-level designs (LLD) for detailed network, server,
storage, and security configurations.