Tiffany Clare Montaron

Responsible in doing opening inventory of the bakery items.
Doing hygiene checklist.
Greeting and welcoming guests to the restaurant.
Assisting/ guiding guests to their choosen table
Doing sales report after duty
communicating with the chef about todays special and 86 items
Presenting and Explaining Menu to the guest informing them about the food portioning, ingredients
Responsible in taking orders
Responsible in posting orders in POS ordering software
making hot drinks, such as Karak tea, Turkish tea, cafe latte, french coffe, sahalab, turkish coffee etc.
making menu recommodations, providing additional information about the foods
Serving food, and drinks to the guests
Making table clearance.
Presenting bill to the guest. collecting payment, doing cashiering.
Handle guest complaints.
Answering outside and inside phone calls
Assisting VVIP guests
Supervising team during events like Ramadan, Private Catering etc.
Training new staffs.

Handled Cashiering
Making Official Receipt
Handled guest satisfaction.
Handled Marketing
Serving orders and making clearance
Handled guest compaints
Responsible for online transaction
Handled catering service

Responsible in welcoming guest both Domestic and International Flights
Handled Guest Complains
Responsible in making reports like (Sales Report)
Responsible in Marketing (Tickets, Door to Door Transfers, Island Activities)
Handled Cashiering
Making Official Receipt, Petty Cash Voucher etc.
Responsible in making Stickers/Tickets for guest’s arrival
Handling Bookings/Manifest
Responsible on guest breakdown before the bus departure
Responsible in inputting walk in guest on the company’s system.

Handled Check-in and Check-out.
Greet guest appropriately as they arrive and depart.
Assisted guest with common services and answered any general questions.
Handled guest complaints.
Handled inside and outside phone calls.
Handled guest satisfaction.
Handled Cashiering.
Handled Room reservations, Room blockings, Room Revision, Statement of Accounts. etc.
Responsible in Answering emails, and Inquiries.
Responsible in doing reports like Room Materialization Reports, Room Blockings, Forecasts, Sales Report, etc.
Ensure that guests needs are met.
Ensure that desk is always attended.