Events Manager
Radisson Blu Hotel, Dubai Media City
Total des années d'expérience :15 years, 9 Mois
Preparing and sending offers and contracts to existing and non-existing clients as per the agreement with regards to the MICE flow standards of the hotel
Providing detailed information to clients on the company’s products
Preparing and running weekly operations meetings
Training of new joiners in the team
Preparing weekly reports for the revenue and banquets meetings
Development, production and delivery of projects from proposal right up to delivery.
Delivering events on time, within budget, that meet (and hopefully exceed) expectations.
Setting, communicating and maintaining timelines and priorities on every project with the planners and operation teams within the hotel
Communicating, maintaining and developing client relationships
Managing supplier relationships
Managing operational and administrative function to ensure specific projects are delivered efficiently
Providing leadership, motivation, direction and support to the team
Travelling to onsite inspections and project managing events and outside caterings
Being responsible for all project budgets from start to finish.
Ensuring excellent customer service and quality delivery
Received incoming faxes, mails packages and messages promptly plus dispatched accordingly.
Inputting the client details in opera.
Preparing and sending offers and contracts to existing and non-existing clients as per the agreement with regards to the MICE flow standards of the hotel
Providing detailed information to clients on the company’s products.
Ensuring service delivery is in accordance with client’s demands
Regular follow ups on all proposed bookings turning them to contract to close the sale
Coordinating different departments for the all good of the client as per the agreement.
Ensured execution of the request at all times as per the provided details.
Keeping of all records for all clients including contracts and company profiles for easy recognition of the clients when coming back.
Ensures business booked is within hotel parameters.
Preparation of the Meetings & Events revenue report for attendance of the Revenue meeting
Direct the planning and execution of corporate events (meetings, fundraising events) for prestigious corporate clients
Select and serve as primary point of contact for all vendors
Maintain strong relationships with numerous international vendors to assist corporations in planning overseas events
Manage budgets of up to AED 100, 000 for over 150 attendees
Managing effectively the M&E team in the organization while providing high levels of service standards, maximizing existing client base and providing outstanding service support.
Food & Beverage service with high techniques and standards
Meeting with organizers and providing designs as per their set up specifications as agreed with the M&E sales executive.
Negotiating with the external suppliers for procuring products needed for the department.
Finalizing the set ups in coordination with the customers and M & E sales team.
Directing recruitment of new staff members for the department.
Driving efforts towards achieving sales targets and motivating the team as well.
Duty Manager twice a month
FBM store software and Opera hotel systems knowledge
Received incoming faxes, mails packages and messages promptly plus dispatched accordingly.
Inputting the client details in opera.
Preparing and sending offers and contracts to existing and non-existing clients as per the agreement
Providing detailed information to clients on the company’s products.
Ensuring service delivery is in accordance with client’s demands
Regular follow ups on all proposed bookings turning them to contract to close the sale
Coordinating different departments for the all good of the client as per the agreement.
Ensured execution of the guest request at all times as per the client’s requests.
Keeping of all records for all clients including contracts and company profiles for easy recognition of the clients when coming back.
Microsoft Office
F & B service techniques Arithimetics F&B knowledge
2nd Class honors (upper division)