Timothy Holele

Responsibilities
• Physical inspections of commercial goods to ensure that there are no prohibited goods are on
board.
• Unpack and repack of damaged containers
• Exports under Customs supervision: Upon request by a client, a Customs Officer would be
required to supervise an activity such as packing of the export goods and repacking of cargo.
• Examination without prejudice (EWP): To ensure that there is uniformity relating to EWP and that
all Customs requirements are complied with. These examinations are conducted without any legal
prejudice to the client who may have requested such an examination.
• The physical inspection of imported and exported goods to ensure that such goods are declared
correctly.
• Sample management: the controlling of samples drawn at the time of physical inspection.
• Supervision of destruction of goods which need to be destroyed under supervision of a Customs
Officer.
• The completion of the inspection report

Other Duties Performed
• A Customs Officer may stop, detain and inspect any goods while under Customs control
• A Customs Officer may stop board and inspect any vehicle or ship.
• Any person may be questioned by an officer for the purpose of the inspection.
• The importer/exporter or his/her representative is entitled to be present during the inspection.
• An Inspection Officer must be nominated to be responsible for overseeing the inspection and for
general health and safety issues.
• In cases of suspicion Officers must take photographs of if possible, including identification marks
and the intact seals.

In I supported the following four systems:
• Inventory and sales system
• Branch policy and payment
• Fleet management
• Daily reconciliation
Other Duties Performed
• Providing help desk functions on problem solving and advising users at branches on both new and
established systems.
• Liaison with IT Department on user problem areas.
• Troubleshoot and analyse software and hardware issues.
• Research and escalate issues to improve new and established systems
• Report to systems manager

Responsibilities
• This is a company, which is tendering an administrative service to all public hospitals, clinics, oral
dental and pharmacies around Mpumalanga Province. Two programs/ applications called Patient
Administration and Billing (PAAB) and Rx Solution are used in this service. Rx Solution is mainly for
pharmacies in public hospitals in Mpumalanga.
• I was a consultant supporting these two applications. I was handling 12 sites.
• My duties as a consultant was to make sure that the applications are working properly and
connected to the network database and backups of databases. I ran SQL scripts for upgrades on
the server and attended to network technical issues as well as TCP/IP settings on Server 2003.

Other Duties Performed
• Remote connecting to workstations using Dameware.
• Setting up servers that had crashed.
• Configuring wireless settings.
• Loading dll.batch files from the server to workstations.
• Going to management meetings for improvement propositions.
• Creating task jobs for Symantec Anti-virus.
• Doing roll-outs and pilots for new upgraded versions.
• Training users with every version that was in place.

Responsibilities
• This is a company, which is tendering an administrative service to all public hospitals, clinics, oral
dental and pharmacies around Gauteng through program\ applications called PAAB and
PHARMASSIST. These programs have totally erased the old way of recording patient, financial and
medical data by using computers.
• As a system support engineer I maintained these programs by updating databases and any
technical fault. I provided training to users on how to use these programs.
• These programs use MSSQL Database program to run. I was travelling from Medunsa Oral to Vaal
regional Pharmacy depending on the calls I get for the day but most of my sites were in the
Pretoria Region (Cullinan Psychiatric Hospital and Pharmacy,
• I worked with RDM for a short time also configuring its settings and installing it.

• Siemens is involved in many IT and IT related projects.
• I was more in the technical side. I started at the Siemens Training Centre where I got theoretical
basic Project Management skills. After that I went on a practical course at UIF where I was doing
basic administrative work also managing calls within the building for technical support.
• There was a program called Citrix used by the Department of Labour. It was more like an Operating
system used to provide, maintain and enter data for UIF financial statistics and so forth.
• I did some technical support also at the Compensation Commissioners Office and at Head Office:
Department of Labour due to shortage of technicians but it was only for a short time.