Business Development Executive
Mashreq
مجموع سنوات الخبرة :13 years, 0 أشهر
Developing NTB CASA balances for Corporate & Investment Banking Group by sourcing business accounts in identified market segments. Target segment should have a turnover of AED 30 MM to AED 100M. Account criteria to meet CIBG requirements. Identify opportunities to upgrade customers by identifying customers’ needs & profiling them for Judgmental lending/Asset Accounts. Negotiate with clients on pricing and bank charges and cross selling other bank products including MBOL, Cash management, FX, Trade, Insurance and Investment Products. Responsible for quality & soundness of Sourced Emerging Corporate Accounts (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc.) Given the level of sophistication of clients in this segment, and the relatively large transactional balances expected, the candidate is expected to demonstrate business acumen, strong negotiation skills and persuasion abilities. Providing customer with all the information, in relation to his account and ensuring smooth from Account opening to maintenance. Timely follow up and relationship building. Assisting customers who walk into the branch and help them with all Corporate account concerns and queries
Acquire new customers per month from Cold Calling, cross-selling, micro marketing initiatives and leads from advertising support and other mediums.
Making customer’s use of the availed Facilities from the make in order to generate revenue for the bank.
Acquiring new customers from the market and generating revenue by selling the SME & Business Loan Products.
Achieve present revenue targets. Acquiring and building relationships with Banking customers and investors in UAE.
Implementation of sales management process thus ensuring minimization of errors and effectively carrying out the business.
Meet Targets for selling facilities. Compile weekly reports and report all deals to Relationship Manager.
Align and work with all the teams to ensure timely disbursement.
Name of Organisation: Reachall (Media Forge Business Solutions Pvt Ltd)
Duration: December 2012 to Date
Position: Operations & Sales Manager
- Managed Operations and Sales function for firm
- Handled the sales team and ensured smooth function of day to day activities
- Relationship Management with Clients and Sales teams.
- Handled complete Operational activities of the firm
- Meeting with Clients and closing sales.
- Hiring, conducting interviews, short listing candidates.
- Campaign planning, implementing and delegating pertaining to SMS, Emails, Social Media.
- Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
- Oversee overall financial management, planning, systems and controls.
- Disbursement & collection of cheques and payments for firms.
Handled overall operations for Citibank, worked with departments like AML, KYC, FCU and FD teams. I was also awarded the employee of the year.
- Managed Operations for Citibank Retail
- Handled a high influx of Agents and Team Leaders
- Relationship Management with Vendors and other departments.
- Managed complete Operational Process for Citibank.
- Selling of Banking Products- Loans & Credit Cards
- Reviews and Analysis on Team performance and Management.
- Interaction and Mentoring New TLs, Trainers and Quality Coaches.
- Managing Quality of Process and adhering to all Banking Norms.
- Assisted in hiring new employees and played an important role in recruitments.
- Changed and Implemented new process improvements to assist growth in Business.
- Compliance adherence and ensured smooth transitions of all operational processes and procedures
- Ensured Service Level Agreements is met and adhered to at all times and implemented improvements on regular basis.
- Sets KRAs for the team managers, team leaders and ensure KRAs are aligned to client SLAs and overall organizational goals.
Position: Investigation and Resolution Team Lead, TCS E-Serve Limited, Chennai, India
- Ensured 100% Response to customers on investigations within timelines committed
- Follow-ups with other department on account related activities like cheque deposit status queries, payments, account status and demographic updating
- Performed Security call-backs for high value transactions and fraud referrals
- Follow-ups on pending cases and strived resolution within agreed tat
- Actively involved in investigations related to missing payments, consist follow ups with banks around the world
- Actively interacted with merchants, service providers and branches around the globe
Position: SME and Complaints management Desk, TCS E-Serve Limited, Chennai, India
- Managed customer complaints and expression of dissatisfactions.
- Floor walked to help advisors on calls.
- Handholding of new agents.
Develop and produce a mortgage portfolio for the commercial or consumer market.
Analyze financial information including operating statements and net worth statements to determine appropriate loan size, terms, and pricing.
Review various reports including appraisals, environmental documentation, and engineering reports to determine compliance with investor requirements.
Evaluate mortgage loan requests in order to approve or deny applications.
Determine property values based on appraised market prices and the borrower’s credit worthiness.
Administer mortgage and other secured loan products as per approved amount levels and in accordance with lending policies.
Submit regular credit and loan consumption reports to management.
The Park Hotel, Chennai, September 2002 - May 2004
• Worked as a Front Office Executive.
• Handled Customer relations.
Prior to my employment with The Park Hotel, Chennai, I worked for 10 months as a Business Executive at Mail Express and as a Sales Executive at Musique for 18 Months, as a floor supervisor.
Completed high School and Pre University at St. Matthias Anglo Indian Hr. Sec. School, Chennai Personal Detail: