Tinami Batistuta

• Contributed to Sustainable Development Goal (SDG) initiatives through digital and technical
support.
• Assisted in projects requiring IT knowledge and cross-cultural communication.

• Welcomed and assisted guests, providing information on hotel services, local attractions, and
transportation.
• Coordinated airport transfers, taxi bookings, and guided tours to enhance guest convenience.
• Supported front desk operations, including check-in/check-out and managing guest inquiries.
• Resolved guest concerns with professionalism, ensuring positive customer experiences.
• Collaborated with housekeeping, food & beverage, and management teams to maintain Hilton
service standards.

• Improved website functionality and optimized back-end performance.
• Provided technical support and solutions for online services.
• Developed problem-solving and project management skills in a professional setting.