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Tineyi Machobani, Facilities & Services Officer

Tineyi Machobani

Facilities & Services Officer·Cranleigh School Abu Dhabi

United Arab Emirates

Bachelor's degree, Public Relations

Work experience

Total years of experience: 20 years, 4 months

Facilities & Services Officer

March 2023 - Present

Cranleigh School Abu Dhabi

Abu Dhabi, United Arab Emirates

March 2023 - Present

• Manage 200+ residential units including onboarding, maintenance, and compliance
for international faculty
• Conduct HSE risk assessments and safety inspections applying IOSH/NEBOSH
methodologies
• Reduced workplace incidents by 35% through safety policies and training programs
• Achieve 92% accommodation satisfaction through optimized processes and KPI
monitoring
• Coordinate contractors and vendors while managing budgets and ensuring cost
efficiency
• Lead incident investigations and produce corrective action reports
Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Facilities & Services Officer (Housing / HSE)

March 2023 - Present

Cranleigh School Abu Dhabi

Abu Dhabi, United Arab Emirates

March 2023 - Present

▸ Oversee the full lifecycle management of 200+ residential units for international faculty — including onboarding, inspections, planned
and reactive maintenance, compliance monitoring, and end-of-tenancy processes.
▸ Serve as the primary HSE officer for the housing division; design, implement and review safety management systems aligned with
IOSH/NEBOSH frameworks and UAE regulatory requirements.
▸ Reduced workplace incidents by 35% through evidence-based risk assessments, targeted safety policy development, and structured
staff training covering fire safety, emergency evacuation, manual handling, and hazard identification.
▸ Achieved a 92% resident satisfaction rate with zero major safety incidents — maintained through proactive maintenance planning,
swift issue resolution, and clear communication protocols.
▸ Coordinate a multi-contractor and vendor network, managing scope of works, performance standards, and contract compliance to
ensure timely, cost-effective service delivery.
▸ Produce monthly HSE and facilities performance reports including KPI dashboards, incident trend analysis, and compliance status for
senior leadership.
▸ Manage procurement and facilities budgets, consistently identifying cost efficiencies without compromising safety or service quality.
Company industry:
Primary, Prep, & Secondary School
Job role:
7735

Assistant Football Coach

February 2023 - Present

PASS

Abu Dhabi, United Arab Emirates •Hybrid

February 2023 - Present

• Deliver training sessions focusing on skill development and tactical awareness
• Implement pre-training risk assessments and injury prevention protocols
• Mentor youth athletes in teamwork, discipline, and resilience
Company industry:
General Engineering Consultancy
Job role:
Teaching and Academics

Assistant Football Coach

January 2023 - Present

PASS Abu

Abu Dhabi, United Arab Emirates

January 2023 - Present

▸ Delivered structured coaching sessions for youth players focusing on skill development, tactical awareness, and teamwork;
implemented injury prevention and risk assessment protocols.
Company industry:
Sports & Outdoor Activities

E-commerce Specialist

December 2020 - February 2023

Agape International Company LLC

Abu Dhabi, United Arab Emirates

December 2020 - February 2023

▸ Drove a 60% expansion of the customer base and 18% increase in digital engagement through strategic SEO, SEM, and targeted social
media campaigns across multiple platforms.
▸ Leveraged Google Analytics to monitor performance, identify user behaviour trends, and generate actionable insights that shaped
campaign strategy and conversion optimisation.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Marketing and PR

Exam Invigilator

January 2019 - January 2022

Cranleigh

Abu Dhabi, United Arab Emirates

January 2019 - January 2022

▸ Administered examination sessions in accordance with school policy and awarding body regulations; managed diverse candidate
groups calmly and professionally.
▸ Demonstrated reliability, discretion, and strong communication with students and academic staff across multiple examination periods.
Company industry:
Primary, Prep, & Secondary School

IN CHARGE

February 2018 - January 2020

SLICES SCHOOL CATERING LLC

Abu Dhabi, United Arab Emirates

February 2018 - January 2020

General Budget control
* Day to day operations
* Ordering and Receiving
* Training and mentoring
* Inventory control
* Sales and marketing
* Liaising with School Management on various activities and
operations
* Farm visits
* Menu Planning
* Ensuring compliance of all company policies
Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Canteen Manager

February 2018 - January 2020

Hamdan Bin Zayed School (Slices Catering)

Abu Dhabi, United Arab Emirates

February 2018 - January 2020

• Maintained 100% compliance with ADFCA regulations serving 800+ daily
• Applied IOSH principles for hazard identification and risk control (COSHH)
• Led team of 8, providing training on food safety and emergency procedures
• Increased customer satisfaction by 15% through menu innovations
• Achieved 12% cost savings through inventory and vendor management
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

January 2018 - November 2019

Hamdan Bin Zayed School (Slices Catering)

Abu Dhabi, United Arab Emirates

January 2018 - November 2019

▸ Held full P&L responsibility for an annual budget exceeding AED 6 million, achieving financial targets through rigorous cost
management, revenue optimisation, and waste controls.
▸ Recruited, trained, and developed a team of 15+ staff with structured performance management, training rosters, and coaching
programmes that improved retention and service standards.
▸ Ensured strict compliance with all health, safety, and food hygiene regulations while maintaining brand standards and achieving
consistently high customer satisfaction.
▸ Managed supplier relationships, stock purchasing, and inventory controls; produced weekly and monthly financial and operational
performance reports for area management.
Company industry:
Hospitality & Accomodation

RESTAURANT MANAGER

July 2015 - November 2017

The Coffee Club

Abu Dhabi, United Arab Emirates

July 2015 - November 2017

Staff management: training, mentoring, appraisals, inductions
* General budget controls
* Advertising and marketing
* Formulating KPIs
* Ensuring customer satisfaction
* Ensuring Health and Safety measures are followed
* Maintaining a healthy work environment
* Setting of goals and Targets
* Marketing Research (Understanding the customer and the
environment)
* Food cost computations
* Adhering to the franchise standards of operations
* General day to day operations
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

July 2015 - November 2017

The Coffee Club

Abu Dhabi, United Arab Emirates

July 2015 - November 2017

• Managed AED 1.2M+ budget with P&L responsibility and cost controls
• Supervised 15+ staff with performance management and development programs
• Increased foot traffic by 25% through marketing and promotional campaigns
• Reduced waste by 18% through food cost control and inventory optimization
• Maintained 4.5/5 customer satisfaction through service excellence
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

RESTAURANT MANAGER

August 2014 - June 2015

SIMPLY ASIA GREEN POINT

Cape Town, South Africa

August 2014 - June 2015

Staff management: training, mentoring, appraisals, inductions
* General budget controls
* Setting of goals and Targets
* Marketing Research (Understanding the customer and the
environment)
* Food cost computations
* Adhering to the franchise standards of operation
* General day to day operations
* Advertising and marketing
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

January 2014 - January 2015

Simply Asia,

Cape Town, South Africa

January 2014 - January 2015

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

RESTAURANT MANAGER

January 2010 - June 2014

MUGG & BEAN

Cape Town, South Africa

January 2010 - June 2014

Ordering of crockery and food items
* Ensuring customer satisfaction
* Ensuring Health and Safety measures are followed
* Maintaining a healthy work environment
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

January 2010 - January 2014

Mugg & Bean,

Cape Town, South Africa

January 2010 - January 2014

Multi-site P&L & team
management
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

ASSISTANT EXECUTIVE

August 2008 - December 2009

BLOSSOM MANOR INVESTMENTS

Harare, Zimbabwe

August 2008 - December 2009

Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Assistant Executive

January 2008 - January 2009

Blossom Manor Investments,

Harare, Zimbabwe

January 2008 - January 2009

Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

ACCOUNTS CLERK

May 2006 - July 2008

Inscor Africa

Harare, Zimbabwe

May 2006 - July 2008

Data Capturing,
* Debtors and Creditors Reconciliation,
* Bank Reconciliations
* Monthly Stock takes
* Food Cost Computations
* Spot Checks
* General bookkeeping
EDUCATION
LEVEL 2 & 3 CUSTOMER SERVICE DIPLOMA
NEW SKILLS ACADEMY UK
MAY 2020
EVENTS AND HOSPITALITY MANAGEMENT
EVENTTRIX ACADEMY UK
MAY 2020
Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

Accounts Clerk

January 2006 - January 2008

Innscor Africa Fast Foods,

Harare, Zimbabwe

January 2006 - January 2008

Company industry:
FMCG
Job role:
Accounting and Auditing

Education

University of South Africa (UNISA)

January 2029

January 2029

Bachelor's degree, Public Relations

South Africa

New Skills Academy

August 2023

August 2023

Diploma, customer service

United Kingdom

Chinhoyi University of Technology

December 2017

December 2017

Higher diploma, Business Studies

Zimbabwe

Chinhoyi University of Technology

December 2008

December 2008

Higher diploma, Accounting And Business Sciences

Zimbabwe

University of South Africa (UNISA)

December 2003

December 2003

High school or equivalent, A Levels

Zimbabwe

Skills

Leadership
Expert
Leadership
Expert
Training
Expert
Training
Expert
Cost Control
Expert
Cost Control
Expert
Customer Care
Expert
Customer Care
Expert
People Skills
Expert
People Skills
Expert
ADVERTISING
Expert
ADVERTISING
Expert
BUDGETING
Expert
BUDGETING
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
MARKET RESEARCH
Expert
MARKET RESEARCH
Expert
MARKETING
Expert
MARKETING
Expert
STAFF MANAGEMENT
Expert
STAFF MANAGEMENT
Expert
BANK RECONCILIATION
Expert
BANK RECONCILIATION
Expert
BOOKKEEPING
Expert
BOOKKEEPING
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
HIRING
Expert
HIRING
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
BUSINESS EXPANSION
Intermediate
BUSINESS EXPANSION
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
INCIDENT RESPONSE MANAGEMENT
Intermediate
INCIDENT RESPONSE MANAGEMENT
Intermediate
INTERNAL INVESTIGATIONS
Intermediate
INTERNAL INVESTIGATIONS
Intermediate
IOSH MANAGING SAFELY
Intermediate
IOSH MANAGING SAFELY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM OHSAS
Intermediate
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM OHSAS
Intermediate
SAFETY MANAGEMENT SYSTEMS
Intermediate
SAFETY MANAGEMENT SYSTEMS
Intermediate
CREDIT FACILITIES
Intermediate
CREDIT FACILITIES
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
FACILITIES MANAGEMENT ADMINISTRATOR FMA
Intermediate
FACILITIES MANAGEMENT ADMINISTRATOR FMA
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
NEBOSH CERTIFICATE
Intermediate
NEBOSH CERTIFICATE
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
Training
Expert
Training
Expert
Cost Control
Expert
Cost Control
Expert
Customer Care
Expert
Customer Care
Expert
People Skills
Expert
People Skills
Expert

Languages

English
Beginner

Training and Certifications

Certifications
Events & Hospitality Management Certificate
IOSH Managing Safely Certificate
NEBOSH International General Certificate (In
International
Events & Hospitality Management Certificate
Certified Safety Practitioner in Occupational Safety & Health (CPD)
Managing Safely Certificate
International General Certificate
NEBOSH certification