Operations Analyst
King Abdullah University of Science and Technology
مجموع سنوات الخبرة :29 years, 3 أشهر
Serve as first point of contact for center administration, servicing faculty, staff, students for administration requirements including travel, payments and website content management
• Maintain the divisional website, including the design and the addition/updating of content and other web activities,
• Process travel requests including appropriate approvals and hotel booking
• Business visitor and intern requests including appropriate approvals and accommodation, visa, security, transport and space requirements
• Organise Center events and ceremonies including catering, hospitality, gifts, and coordination with other KAUST departments.
• Process payments for intern stipends, external research services, and visitor business expenses reimbursement
• Provide administrative assistance to the Section Head and team members
• Organise virtual and face to face meetings of Drafting Groups, with experts from multiple locations across Europe
• Being the contact point for organising and finalising input collection on specific subjects and surveys from all national authorities from European Medicines Agency
• Keep connection with companies in the pharmaceutical industry, organise Business Pipeline meetings, track progress of yearly plan of Business Pipeline activity.
• Co-ordinating input from various sectors and units for scientific training and publish them on the Agency's homepage as a web-editor
2009-2011 Laboratoires Servier Budapest, Hungary
Sales Support Assistant
•Act as the first point of contact to the office for a team of 21 Sales representatives, and provide secretarial support to the Sales Manager
• Assist in preparation of external scientific programs (symposia, exhibitions), arrange logistics, rooms, catering, send out invitations, send out and recollect contracts of the presenters.
• Assist in preparation of internal meetings, trainings, ensure availability of meeting rooms, photocopy and distribute documents
• Provide administrative assistance to the sales representatives for allocation of sponsorships, subventions, medical equipments for hospitals in their area
• Assist the sales representatives with registration of their sponsored doctors to national and international congresses, prepare documentation for sponsorship approval, book accomodation, transportation, flight tickets when required
• Process invoices, sponsorship documents, compile expense reports and monitor the cycle and annual budget of the sales representatives
• Supply the sales team with the approppriate quantity of product sample, register sample stock
• Keep connection with Marketing department in order to ensure needed printed material, leaflets, exhibition stand for the events on the field.
• Provide secretarial support to the Sales Manager: type material in draft or in final form for correspondence, reports, meeting papers, invitations, letters. Make and receive internal and external telephone calls. Receive and assist office visitors and callers. Produce photocopies and collate internal work documents
• Assist the Sales Manager by providing reports regarding sponsorships, allocated and available sales budget, sample stocks, hold and planned symposia, congresses, visit reports of the sales representatives, customer panels, regularly or on ad-hoc basis
• Assist the Sales Manager in making presentations with collecting data, making pivot tables, charts and finalization
• Provide administrative assistance to the General Manager: type material for correspondence, reports, meeting documentations, letters. Make and receive internal and external telephone calls. Receive and assist office visitors and callers. Produce photocopies and collate internal work documents.
• Monitor and co-ordinate reporting processes of the manufacturing plant on a monthly, weekly and daily basis in compliance with the deadlines
• Provide secretarial support to the Regional Operations Director of Eastern Europe, co-ordinate reporting processes and consolidate reports received from the regional countries, send to the headquarters according to deadlines
• Assist in preparation of internal meetings and regional conferences. Arrange logistics, ensure availability of meeting rooms, order catering, send out invitations, in case of international meetings book accomodation, organise transportation of the attendees from foreign countries.
• Administer travel issues: run the online travel approval system, make reservations, flight ticket purchase, arrange accommodation, car rental, visas
• Assist in the expat colleagues with arranging work permits, visas, travel and residence permits
1996-2002 Novo Nordisk Budapest, Hungary
• Establish, implement and maintain HR policies and support/advise line managers in the application of these in order to ensure consistency.
• Set up and maintain personnel systems and files. Use tact and discretion in handling of confidential files and information and in dealing with the staff. Maintain annual leave records both in hard copy and on the computerised leave system, provide staff members with details of leave balances and regularly issue leave statements
• Organise, administrate and support the recruitment process Keep connection with recruitment companies
• Organise and facilitate/deliver introduction and onboarding program for new employees
• Stay up-to-date on developments in national labor law and advise management on the application of these in order to ensure compliance.
• Develop, monitor and support the performance management process incl. advise managers on performance related problems
• Establish, monitor and drive training and development activities and systems ensuring ongoing development of employee qualifications, skills and competencies.
• Propose and facilitate organisational development initiatives in support of overall business objectives including improvement working climate in the company, communication of vision and values and improvement of the internal communication
• Advise management in compensation related matters.
• Provide guidance and support to staff and management with regard to HR policies and systems and in cases of disagreement
• Provide support to the introduction of SAP HR module to the Hungarian affiliate, including consultation with the Danish SAP specialists in order to ensure customization according to the Hungarian law regulations
• Act as the first point of contact to the office for a team of 10 Sales representatives, and provide secretarial support to the Sales Manager
• Co-ordinate Sales team projects and patient screening programs in Diabetes Care
• Assist in the organisation of national events for diabetic people (drawing contest for children, outdoor sport events connected to patient education)
• Prepare reports on monthly basis
• Organize of internal meetings, arranging logistics.
• Provide secretarial support to the Sales Manager: type material in draft or in final form for correspondence, reports, meeting papers, invitations, letters. Make and receive internal and external telephone calls. Receive and assist office visitors and callers. Produce photocopies and collate internal work documents
• Organise the internal events of the company: Christmas party, Get together party at the end of financial year
• assist the Human Resources Director: type material for correspondence, meeting documentation, letters. make and receive internal and external telephone calls. Receive and assist office visitors and callers. Produce photocopies and set up filing system
• administer the personnel tasks
• maintain network with recruiters and training companies
• HR support for the merger of Glaxo and Wellcome companies (1995)
Human Resources Manager
High School Leaving Certificate
