توم كزافييه

Professional Certifications  Six Sigma Green Belt  ERP training –SAP Marketing Module  Sales Management  Transactional Analysis (TA) and Neuro Linguistic Program (NLP) Summer Intern- Part of MBA Curriculum Kochin, Kerala Corporate Solutions (Founded by an alumni of IIM Bangalore) March- June 2010 Kochin, Kerala • Management consultant representative for Small Medium Enterprises in Kerala from various industries such as Retail, Automobile, Construction, and Mining and improved productivity by 60 %. • Streamlined processes including Sales and Business development, analysed functional systems and designed, implemented and stabilized functional systems • Coached and Mentored new hires successfully. • Conducted Management audits, enabled trace-ability in processes, clearly defined duties, responsibilities, handed over job descriptions and brought operational control in various processes Kottayam Port and Inland Container Terminal Aug 09- Jan 10 − An ongoing consultancy assignment undertaken by Saintgits Institute of Management for Kottayam Port and Inland Container Terminal (KPAICT), Kerala, for the purpose of Business Development. − Successfully done Feasibility study on “Inland Container Terminal at Kottayam” and implemented the Marketing Plan. − Developed new service and organisational framework for KPAICT together with team. − Conducted Sales Presentations for KPAICT and increased consignments by 40%. − Conducted Business Development Presentations and interactions with senior officials of various Export/Import companies, Liners and Customs House Agents (CHAs). TATA Communications Internet Services Ltd. June- July 09 Kochi, Kerala – Market study on “Customer Awareness, Usage Pattern and Satisfaction of Internet Broadband and WIMAX” and generated leads for sales team which boosted by 30%.