Support Engineer
Techno Q
Total years of experience :2 years, 7 Months
Divide the tasks, planning and implement maintenance schedule, ensure and order spare parts, brings contracts and conduct training on selected topic
Work involves
Establish service contract with clients.
• Mange site surveys
• Design and implement AV upgrades System
• Responsible for Programming AV systems.
• Set up maintenance plan strategies and routine visit.
• Establish service contract with clients.
• Ensure availability of spare parts and order them.
• Manage support calls and issues.
• Supervise support technician.
• Manage workshop and tools.
• Onsite AV support
• Train client representative on installed item.
• Prepare reports (Monthly, annual etc).
• Implement company quality management system
Installation, configuration, testing and commissioning of audiovisual systems in Auditoriums, Lecture theatres, Conference rooms, Training centers etc.
Work involves
• Conduct site inspection along with customer representative/consultant. Discuss with technical manager in case of any discrepancies.
• Develop a project plan, identify and assign works for different tasks of the project to technicians based on their skills and competency to do the work.
• Conduct/attend project related review meetings along with consultants, customer representatives, subcontractors when necessary.
• Carry out installation works as per project schedule based upon approved drawings and specifications.
• Conduct test for functionality after the installation in the presence of customer representatives, consultants and prepare completion certificate get signed as an evidence of successful completion of project.
Administer, maintain and programming of all professional video, audio, control and projection system across multiple venues in Northwestern university, Qatar including a 100-seat Forum Hall, Classrooms, Conference rooms , studios black box theater, film screening rooms, different Indoor and outdoor event spaces, etc
Work involves
• Assisting the faculty and staff in administering audio visual materials for instruction.
• Assisting the Dean in presenting information and programs for faculty meetings, assemblies, and other Collage functions.
• Scheduled programs and Events as requested or required by the faculties.
• Troubleshot and conducted pre-event testing to setup audio visual equipment.
• Operated audio-visual equipment during conferences and programs.
• Ensured to conduct post conference equipment checks.
• Responsible for re-programming control systems like Crestron and Extron.
• Responsible for reprogramming of Audio DSP’s.
• Instructed students in the operation of audio visual equipment and materials.
• Performed servicing and repair of equipment.
• Maintain inventory of all equipment and its disposition.
• Supporting clients for AV system Maintenance, live event, necessary AV installation.
• Do the site surveys and design and implement new AV upgrades.
Project Reference
Northwestern University, Qatar
(Classrooms’ and Auditorium Project support specialist)
GASCO(Board room And Meeting Rooms
@gmail.com
(Pre-Sale Head, Alpha Data/Aleron,
.com
in
courses: Course, Training and Certification • Certified technology Specialist (CTS) • Certified Extron AV associate (EAVA) • Certified Crestron Programmer (Essential) • Certified Extron Programmer (Pro) • Certified Extron Programmer (Configuration of Extron control system) • Certified
courses: Course, Training and Certification • Certified technology Specialist (CTS) • Certified Extron AV associate (EAVA) • Certified Crestron Programmer (Essential) • Certified Extron Programmer (Pro) • Certified Extron Programmer (Configuration of Extron control system) • Certified
courses: Course, Training and Certification • Certified technology Specialist (CTS) • Certified Extron AV associate (EAVA) • Certified Crestron Programmer (Essential) • Certified Extron Programmer (Pro) • Certified Extron Programmer (Configuration of Extron control system) • Certified