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تم إلغاء حظر المستخدم بنجاح
شكراً لك، تم إرسال بلاغك وسيتم مراجعته قريباً.
طوني رشدان, Director of Operations & Commercial

طوني رشدان

Director of Operations & Commercial·Baqala Bodiga a sister Company of Trolley General Trading

الكويت

دبلوم, experimental sciences

الخبرة العملية

مجموع سنوات الخبرة: 27 سنوات, 10 أشهر

Director of Operations & Commercial

مايو 2025 - حتى الآن

Baqala Bodiga a sister Company of Trolley General Trading

محافظة العاصمة، الكويت هجين

مايو 2025 - حتى الآن

• Strategic Planning :
Set long-term goals, align resources effectively, and adapt to market changes,
ensuring sustainable growth and competitiveness
• Risk Management :
Identify potential operational risks, implement mitigation strategies, and ensure
compliance with legal and regulatory standards.
• Data Analysis and Reporting :
Provides the ability to monitor performance metrics, identify trends, and make
informed decisions to improve operational processes and outcomes.
• Project Management :
Ensures successful planning, execution, and completion of projects on time and
within budget, aligning with organizational priorities and objectives.
• Technological Proficiency:
Integrate modern tools and software into operations, improving efficiency, scalability,
and adaptability in a tech-driven market.
• Vendor and Stakeholder Management :
Build strong relationships with suppliers and stakeholders, ensuring efficient supply
chain operations and alignment with organizational goals.
• Commercial Management:
-Ensuring seamless coordination of daily activities, optimizes workflows, and
maintains operational efficiency to achieve organizational objectives.

-Develop and implement commercial strategies based on company goals and
objectives aiming to accelerate growth

-Conduct market research and analysis to create detailed business plans on
commercial opportunities such as expansion, business development, etc.

-Source new suppliers and manage existing partners relationships

-Collaborate with and coordinate diverse teams (marketing, E-Comm, customer
service, etc.)

-Build and maintain profitable partnerships with key stakeholders

-Monitor performance of commercial activities using key metrics and prepare reports
for senior management
-Assist in setting financial targets and budget development and monitoring

Negotiate and close commercial agreements with partners
(BDAs, Events, Activities, promotions)

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المحاسبة والتدقيق

Country Commercial Divion Head

يوليو 2024 - أبريل 2025

The Sultan Center,

مسقط، عمان هجين

يوليو 2024 - أبريل 2025

• Conduct comprehensive surveys and studies on competitors and market trends.
• Source new suppliers and products as needed.
• Manage space effectively, including category management, planogram development,
and data analytics.
• Negotiate aggressive and exclusive promotions through flyers, mutual agreements,
and deal closures.
• Engage in negotiations with suppliers for yearly contracts, new products, business
plans, floor displays, gondola heads, top-shelf placements, fees, and promotions.
• Settle plan-o-grams to ensure optimal merchandising.
• Assign marketing calendars for flyers, end gondolas, and distribution plans.
• Develop and implement business plans and budgets aligned with organizational
goals.
• Negotiate monthly and yearly deals, as well as organize activities and events for 20
stores across Oman.
• Take responsibility for pricing strategies within the Food Department.
• Utilize a strategic approach to drive commercial success with a focus on market
trends and effective negotiation skills.
• Budgeting & Forecasting; P & L management & Driving results .

مجال الشركة:
البيع بالتجزئة وبالجملة

Senior Commercial Manager -Food division

يوليو 2023 - يونيو 2024

MAF Carrefour Hypermarkets,

مسقط، عمان هجين

يوليو 2023 - يونيو 2024

• Developed and executed strategic plans for the FMCG Department while analyzing
market trends, consumer behavior, and competitive landscape to identify opportunities
and threats
• Sourced and negotiated with suppliers to ensure a diverse and high-quality product
assortment while establishing and maintaining strong relationships with vendors,
negotiating terms, and ensuring timely deliveries
• Created and implemented effective merchandising strategies to optimize product
placement, pricing, and promotions while ensuring that product displays were visually
appealing
• Collaborated with the marketing team to plan and execute promotional activities while
leveraging various marketing channels to enhance the visibility of FMCG products, and
assigning marketing calendars (flyers, end gondolas and distribution plan)

مجال الشركة:
البيع بالتجزئة وبالجملة

Operations Manager

يناير 2022 - يونيو 2023

MAF Carrefour Hypermarkets,

حولي، الكويت

يناير 2022 - يونيو 2023

• Commercially monitored the assortment, prices, and product availability while
managing stock levels and inventory management by instructing the team to reorder
when inventory drops to a specified level
• Worked with Department heads and Section managers to prepare sales forecasts and
budgets, monitor sales volume, revenues and cost against forecast and adapt plans to
improve the sales performance of each brand
• Responsible for a team of 200 staff members by maintaining the selling area in terms
of logical wide range Planogram / Display /Pricing and ensure in store promotions are
put into practice while presenting performance reports to top management on a regular
basis
• Coordinated and aligned the brand strategy with the sales team to develop promotional
programs, pricing, positioning, and promo packaging while handling the big operations
i.e. (Ramadan. Anniversary etc...)
• Analyzed reports like DSR (daily sales report), margin and profitability, profit and loss
statement for all departments and take actions accordingly while budgeting and
monitoring monthly individual department sales, based on managements consolidated
annual growth and GP target direction

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Department Head /Food Division

يناير 2020 - ديسمبر 2021

MAF Carrefour Hypermarkets,

حولي، الكويت

يناير 2020 - ديسمبر 2021

• Oversaw the day-to-day operations of the department, ensuring efficient and effective
execution of tasks, and the achievement of management goals while implementing and
enforcing standard operating procedures to optimize departmental performance
• Led, motivated, and mentored staff to deliver the highest standards of merchandising
principles in retail, fostering a positive and collaborative work environment while
conducting regular team meetings to communicate goals, expectations, and
performance metrics
• Ensured compliance and the highest standards of quality, hygiene and product
freshness (FFD) to attain customer satisfaction
• Monitored and managed sleeping stock, negative stock, negative margin, stock value,
and inventories, while preventing stockouts or overstock situations

مجال الشركة:
البيع بالتجزئة وبالجملة

Merchandise Manager/FMCG

يناير 2018 - ديسمبر 2019

MAF Carrefour Hypermarkets,

حولي، الكويت هجين

يناير 2018 - ديسمبر 2019

• Developed and executed strategic plans for the FMCG Department while analyzing
market trends, consumer behavior, and competitive landscape to identify opportunities
and threats
• Sourced and negotiated with suppliers to ensure a diverse and high-quality product
assortment while establishing and maintaining strong relationships with vendors,
negotiating terms, and ensuring timely deliveries
• Created and implemented effective merchandising strategies to optimize product
placement, pricing, and promotions while ensuring that product displays were visually
appealing
• Collaborated with the marketing team to plan and execute promotional activities while
leveraging various marketing channels to enhance the visibility of FMCG products, and
assigning marketing calendars (flyers, end gondolas and distribution plan)

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المشتريات

Operations Manager

يناير 2016 - ديسمبر 2017

MEDCO (DOCS) MEDMART,

بيروت، لبنان

يناير 2016 - ديسمبر 2017

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Business Development Manager

أكتوبر 2013 - ديسمبر 2015

Bonjour Express Shops,

بيروت، لبنان عن بُعد

أكتوبر 2013 - ديسمبر 2015

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Senior Category Manager (Head Office, FMCG Division)

أكتوبر 2012 - سبتمبر 2013

The Sultan Center,

بيروت، لبنان عن بُعد

أكتوبر 2012 - سبتمبر 2013

مجال الشركة:
البيع بالتجزئة وبالجملة

Merchandise Manager (Head Office, Fresh Food Division)

يوليو 2008 - يونيو 2012

MAF Carrefour Hypermarkets,

حلب، سوريا عن بُعد

يوليو 2008 - يونيو 2012

مجال الشركة:
البيع بالتجزئة وبالجملة

Merchandise Manager (Fresh Food / Chilled & Frozen Division)

يوليو 2007 - يونيو 2008

MAF Carrefour Hypermarkets,

عمان، الأردن عن بُعد

يوليو 2007 - يونيو 2008

مجال الشركة:
البيع بالتجزئة وبالجملة

Department Head (Fresh Food)

يناير 2007 - يونيو 2007

MAF Carrefour Hypermarkets,

دبي، الإمارات العربية المتحدة

يناير 2007 - يونيو 2007

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Department Head (Fast Moving Consumer Goods, FMCG)

سبتمبر 2005 - ديسمبر 2006

MAF Carrefour Hypermarkets,

دبي، الإمارات العربية المتحدة

سبتمبر 2005 - ديسمبر 2006

مجال الشركة:
البيع بالتجزئة وبالجملة

Section Manager (Dry Food)

مارس 2003 - أغسطس 2005

MAF Carrefour Hypermarkets,

أبو ظبي، الإمارات العربية المتحدة

مارس 2003 - أغسطس 2005

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Section Manager (Fresh Food)

ديسمبر 2000 - فبراير 2003

MAF Carrefour Hypermarkets,

أبو ظبي، الإمارات العربية المتحدة

ديسمبر 2000 - فبراير 2003

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Warehouse & Receiving Supervisor

يونيو 1998 - نوفمبر 2000

spinneys

بيروت، لبنان

يونيو 1998 - نوفمبر 2000

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
النقل والخدمات اللوجستية

التعليم

Dekweneh high school

يوليو 1996

يوليو 1996

دبلوم، experimental sciences

لبنان

Skills

COMPETITIVE ANALYSIS

Expert

LEADERSHIP

Expert

MARKETING

Expert

MERCHANDISING

Expert

OPERATIONS

Expert

Purchasing Strategy

Expert

PROCESS IMPROVEMENT

Expert

STRATEGIC PLANNING

Expert

ADVERTISEMENT

Expert

PROJECT RISK MANAGEMENT

Expert

SALES

Expert

People Management

Expert

حسابات مواقع التواصل الاجتماعي

اللغات

العربية

اللغة الأم

الفرنسية

متمرّس

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
Leading from the Jumpseat
ALGAS
Sep 2025
Best company award
Spinneys - Cupola
Jun 1999
Best of Best
Spinneys - Cupola
Jun 1998
Bee ready for Change
AGLAS
Jan 2026
Leading & Managing People
Meirc training & consulting
Apr 2005
|Exercising Leadership : Foundational Principles (HarvardX)
linkedin learning
Dec 2025

التدريب
Building high-Performance teams
Linkedin Learning
Dec 2025
Creating a culture of strategy Execution
Linkedin Learning
May 2026
Designing Growth Strategies
Linkedin Learning
Jan 2025
Leading through organizational growth
Linkedin Learning
Dec 2025
Leading through complexity for senior executives abd C-suite leaders
Linkedin Learning
May 2026
negotiation skills
Hypertrade consulting/MAF Hypermarkets
Jun 2009
conduct a meeting
MAF Hypermarkets
Jul 2009
space management
nielsen
Jul 2025

الهوايات والاهتمامات

reading

non

basketball

non

swimming

non