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Tony Ruivah, CUSTOMER SERVICE EXECUTIVE

Tony Ruivah

CUSTOMER SERVICE EXECUTIVE·iEnergizer IT Services Private Limited

India

Bachelor's degree, (ENGLISH

Work experience

Total years of experience: 2 years, 0 months

CUSTOMER SERVICE EXECUTIVE

October 2023 - September 2025

iEnergizer IT Services Private Limited

Noida, India

October 2023 - September 2025

while maintaining quality, compliance, and
customersatisfaction.

Company industry:
Business Process Outsourcing (BPO)

Education

Indira Gandhi National Open University (IGNOU)

January 2020

January 2020

Bachelor's degree, (ENGLISH

India

Skills

ACTIVE LISTENING

Intermediate

COMMUNICATIONS

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

ESCALATION PROCEDURES

Intermediate

MANAGEMENT

Intermediate

MICROSOFT EXCEL

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

PROBLEM SOLVING

Intermediate

RECORDS MANAGEMENT

Intermediate

Call Center

Expert

Languages

English

Expert

Hindi

Native Speaker