Tosif Asad

Business Operations Manager (Uber for Business APAC) at Uber

• India
• My current job since November 2021

Demonstrated exceptional leadership by overseeing APAC business operations for Uber for Business.
Strategic Growth and Operational Efficiency Initiatives:
Collaborated with Finance, Collections, Tax, Invoice, Sales, and Rider teams to drive improvements within
U4B and Uber products. Implemented strategic projects to enhance U4B admin, employee, rider experience,
and marketplace management.
Led projects to optimize GST invoicing processes, improving efficiency and customer experience.
Contributed to cross-functional efforts to streamline operations and enhance the overall platform
experience of U4B clients.
Drove Cross-Functional Projects and Data-Driven Decision Making:
Coordinated with global product teams for feature implementation and adoption of best practices. Worked
closely in the launch of the Internal Uber tools.
Utilized SQL and Google sheet for data analysis to inform and improve strategies, overall process
improvements, and client experience while working closely with the sales and onboarding team.
Facilitated Strategic Collaboration and Feedback Integration:
Worked closely with cross-functional teams to align efforts with broader business objectives; Ensured a
balanced focus on both rider satisfaction and operational efficiency, reflecting a holistic understanding of
marketplace dynamics.