Electrical Engineer
Arabian Electric and Electronics Est.
Total years of experience :8 years, 11 Months
Design, prepare, install, execute and maintain electricity power-producing equipment.
Control activities and assigned tasks to accomplish agreed objectives.
Convey project objectives and schedule along with updates to business teams.
Search and test electronics related new technologies and parts.
Report clearly and precisely on test results and work status in verbal and writing.
Arrange and involve in electrical design reviews.
Deal directly with customers either by telephone, electronically or face to face and respond promptly to customer inquiries.
Handle and resolve customer complaints and provide pricing and delivery information.
Set up new customer accounts and perform customer verification.
Keep records of customer interactions and transactions.
Communicate and coordinate with internal departments to follow up on customer interactions.
Provide feedback on the efficiency of the customer service process.