Tousif Shaik

• Managing a portfolio of 700 local and international active customers in collaboration with the AR team.
• Ensure the completion of AR closing activities in the first week of each month, including receipt postings, reconciliations, rebates, month-end invoicing, portal uploads, and invoice scanning.
• Manage the AR team, establish collection targets, track performance, and assess the quality of work.
• Conducted weekly credit and collections meetings with AR coordinators to review performance and address any outstanding issues.
• Monitor the Ageing report to ensure timely collections and follow-up on overdue accounts.
• Prepare and present regular reports to the Head of Finance such as Aging Reports, Cash Flow Collection Forecasts, Collection Tracker, Dispute Management, Bad Debts Report, DSO (Days sales outstanding), Risky customers.
• Reviewed new customer application forms, analyzed profit margins in collaboration with the commercial team, and approved credit limits and payment terms.
• Reviewed invoice submissions with AR coordinators, ensuring timely uploading on customer portals to facilitate prompt collections without delays.
• Collaborated with the sales team to prepare and distribute bi-monthly reports on high-risk, long-overdue, and accounts on hold customers, driving efforts to resolve overdue balances.
• Collaborated with the supply chain team to resolve discrepancies, incorrect invoicing, and related issues, ensuring timely payment collections from customers.
• Address any disputes between customers and the company related to outstanding invoices.
• Continuously review and improve accounts receivable processes to ensure efficiency, accuracy, timely collections. Implement best practices and automation tools where possible to streamline workflows
• Prepared and sent warning letters to customers and initiated legal actions or negotiated settlements to clear outstanding dues also working with collection agencies to recover debts that can’t be resolved internally.
• Managed customer relationships to ensure timely collection of outstanding dues.
• Provide AR-related documents to auditors during the audit process and send balance confirmation to customers

• Followed up on payments with UAE and KSA regional clients via email, phone calls, and customer visits.
• Approved internal credit limits for customers, with management approval.
• Coordinated with the Insurance team to obtain necessary approvals.
• Performed account reconciliations in compliance with company guidelines.
• Prepared monthly aging reports to track outstanding balances.
• Posted customer receipts and managed allocations to ensure accurate account records.
• Verified required documentation before creating accounts for new customers.
• Managed order approvals from the Sales Team through the internal system.
• Led and closely monitored receivables, including Post-Dated Cheques (PDC) and open customer accounts.
• Prepared Letters of Credit (LC) facilitated the opening of bank guarantees and recorded associated bank charges.
• Followed up with export customers to obtain payment swift copies and purchase orders (PO) to process shipments.
• Analyzed bad debts and submitted reports to the Credit Control Manager for further action.
• Built and maintained strong client relationships while ensuring effective management of accounts receivable.

• Validate purchase orders before processing approvals.
• Conduct monthly, half-yearly, and annual physical stock verification across branches and warehouses, manage stock adjustments, and control inventory.
• Prepare aging analysis reports for customers and present findings to management to ensure effective debtor control.
• Audit company revenue, receivables, purchases, payables, payroll, and expenses and submit reports to management.
• Prepare project reports for various sites to ensure compliance & assist the line manager in preparing budget reports.
• Analyze and review project contracts, including supplier payments.
• Verify customer credit approvals and credit limits & Draft letters of credit (LCs).

• Managed and administered over 1, 500 customer accounts, including local and export clients.
• Prepared and monitored accounts receivable (A/R) cash flow and requested balance confirmations from customers.
• Processed daily transactions, including receiving and depositing customer cheques and posting receipts allocations.
• Verified sales invoices, checked proof of delivery, and compiled daily sales reports.
• Achieved monthly collection targets through proactive follow-ups via phone, email, and personal visits while coordinating with the sales team.
• Reviewed and maintained the debtors’ aging report, ensuring timely collections and overdue account resolution.
• Followed up with export customers for swift payment copies and purchase orders to facilitate shipments.


• Prepared processed customer rebates as per agreements, ensuring accurate system postings and credit note issuance.
• Sent SOA’s, reconciled customer accounts monthly, and analyzed overdue balances to determine corrective actions.
• Reviewed contracts and agreements with customers and the sales team, facilitating new credit account openings.
• Checked and processed GRNs from the warehouse accountant, issuing credit and debit notes for customers.
• Coordinated cross-departmental efforts, working closely with logistics, sales, marketing, and warehouse teams.
• Reviewed bank reconciliation statements, promptly resolving discrepancies.
• Prepared documentation for monthly credit meetings, addressing unresolved overdue accounts.
• Reconciled vendor accounts, processed payments as per agreed terms, and accurately posted invoices in books.