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Tracy Tirant, Trade Marketing Manager

Tracy Tirant

Trade Marketing Manager·(Seychelles Breweries Ltd – Subsidiary of Pheonix Beverage Ltd)

Seychelles

Bachelor's degree, Administration And Business Administration

Work experience

Total years of experience: 15 years, 4 months

Trade Marketing Manager

January 2026 - Present

(Seychelles Breweries Ltd – Subsidiary of Pheonix Beverage Ltd)

Bel Ombre, Seychelles

January 2026 - Present

Company industry:
Marketing

Deputy Chief Executive Officer and Acting Director of Operations

January 2022 - January 2026

Agency for Social Protection (ASP),

Bel Ombre, Seychelles

January 2022 - January 2026

I apply innovativeness and competence across the board in all ASP departments to
ensure the achievement of all objectives that align with the overall strategy and go
beyond the expected to achieve smart, sustainable long-term results by:
• Leading the organisations strategic planning process and overseeing the
implementation of new strategies
• Leading an operations department of 42 staff
• Establishing and managing relationships with key stakeholders and Executive
Board Members.
• Overseeing the day-to-day operations of the organization, including making
strategic decisions, giving approval for payments as well as others and maximising
overall output of all departments
• Reviewing budgets and financial statements with the Financial Controller to
ensure that the organization is following government regulations.
• Acting as the liaison with parent ministry and the Presidents/ Vice Presidents
Office
• Oversee and ensure implementation of the different reforms proposed by
the World Bank and IMF as well as assuring deadlines are met for the
different deliverables

Company industry:
Public Administration

Project Director

July 2021 - January 2026

Agency for Social Protection

Bel Ombre, Seychelles

July 2021 - January 2026

of a new computerization system for ASP - electronic
Social Protection System (eSPS)

Company industry:
Public Administration

Head of Homecare Unit

January 2021 - January 2022

Agency for Social Protection (ASP),

Bel Ombre, Seychelles

January 2021 - January 2022

Maximised delivery and effective functioning of the Home Care Unit by:
• Conducting monitoring visits to the residence of home care recipients to ensure
compliance with standards in place
• Maintaining an organised and modern registration system for new home carers
• Ensuring the compliance of new home care applications with existing criteria
• Verifying input and approving payroll
• Reviewing, making recommendations and approving Means Test Form for home
care assistance
• Communicating the objectives of the department and maintaining good rapport
with key stakeholders and family members of home care recipients through
relevant meetings and other means of communication

Company industry:
Public Administration

Senior Monitoring and Evaluation Officer

January 2021 - January 2021

for Social Protection (ASP),

Bel Ombre, Seychelles

January 2021 - January 2021

To better carry out my roles and responsibilities, I successfully completed a training in
Benefit, Welfare and Homecare services. My duties involved:
• Verification and maintenance of the Daycare Payroll
• Verification of medical records for sick leaves and calculating the same for
relevant reimbursements
• Assistance to walk-in clients and registration of complaints
• Verification of STC assistancecards
• Verification of invoices (from Cat Cocos, SPTC)
• Ensuring statistic are correctly prepared and all submissions made for the different
programs being paid under the Agency are within the required legal framework.

Company industry:
Public Administration

Assistant Reservations & Revenue Manager (In charge)

January 2020 - January 2021

North Island Seychelles, a Luxury Collection Resort (Marriott International)

Bel Ombre, Seychelles

January 2020 - January 2021

• Enhanced the capacity of the Reservations Department through the customization
and provision of training to ensure the maintenance of hotel standards in
accordance with the luxurybrand
• Successfully carried out the re-branding of the department in line with the Luxury
Collection brand standard
• Ensured the implementation of revenue strategies to achieve forecasts and
budget
• Prepare, review and issue promotions as well as contracts (TO, TA and DMCs)
• Took charge of the Sales and Marketing Department for a six-month period during the
transition after the DOSM resigned.
• Effectively rescheduled bookings during the Covid-19 outbreak by providing clients
with attractive solutions to ensure business continuity the following year

Company industry:
Hospitality & Accomodation

Reservations Supervisor/Acting Revenue Management Executive

January 2018 - December 2019

(Marriott International) Ajman Saray- A Luxury

Ajman, United Arab Emirates

January 2018 - December 2019

• Responsible for the smooth operation process of all reservation requests, changes
and cancellations
• Implementation of up selling techniques and sales strategies to maximize
property revenue
• Ensure accurate input and access to data in the reservation system
• Follow-up and effective handling of complaints
• Development of team membersthrough training forthe utilization of new systems

Company industry:
Hospitality & Accomodation

Reservations& Sales Agent

December 2014 - January 2018

Le Meridien Fishermen’s Cove Seychelles (both Starwood Ltd. and Marriott International)

Bel Ombre, Seychelles

December 2014 - January 2018

Successfully set benchmark pricing for top accounts by working collaboratively with the
Revenue Manager and Sales Director by comparing selling rates with those of competitors
and offering attractive packages for regular guests and SPG members. As a result, the
resort saw a surplus of 20% in its bookings.

Company industry:
Hospitality & Accomodation

Cluster Reservation Agent

January 2013 - October 2014

Hilton Seychelles Group

Bel Ombre, Seychelles

January 2013 - October 2014

Company industry:
Hospitality & Accomodation

Sales Assistant

January 2011 - January 2013

Inter-Island Boats LTD (DMC -Creole Travel Services LTD)

Bel Ombre, Seychelles

January 2011 - January 2013

Company industry:
Tourism, Museum, & Cultural

Education

American University (UAE)

February 2028

February 2028

Bachelor's degree, Administration And Business Administration

United Arab Emirates

Al Shabaka Technical Institutional Academy (ASTI)

January 2026

January 2026

Higher diploma, Level 5 Extended Diploma in Business Management

United Arab Emirates

Seychelles Tourism Academy

January 2011

January 2011

High school or equivalent, Tourism and Tour Guiding

Seychelles

secondary school

January 2009

January 2009

High school or equivalent, Secondary Education

Seychelles

Skills

CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
PRIORITIZATION
Intermediate
PRIORITIZATION
Intermediate
RESERVATIONS
Intermediate
RESERVATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English

Beginner

French

Beginner

Training and Certifications

Certifications
Protection
One Yield Revenue Certificate
Big 4 change Crew
Extending Social Protection to Migrant Workers, Refugees and their Families
Executive Leadership
Uncover Your Leadership
Results-based Management (RBM)
International Tourism and Tour Guiding
Tourism and Tour Guiding

Hobbies and interests

Sociology
Travel,
Music,
Literature,