Exec Support Services Manager
BAE Systems
Total years of experience :29 years, 6 Months
To manage and administer the Central Area Support Service infrastructure on behalf of the Vice President Business Support & Services (VPBSS), including all accommodation planning, allocation and management and provision of adequate transportation facilities within the Central Area. Provide both business and domestic transport services including work and schools as well as a transport for all supporting services including recreational, general & medical for the C.1500 adults and C. 1000 children all residents of the BAE Compound I managed.
Manage the central distribution Warehouse and Business and Personal Mail services. Event planning and management. Discipline (of residents and work force)
Contract Management of the many contracts including Private Medical Care, Vehicle repair and Maintenance, Insurance, Schooling.
Manage contract operations for Catering, Property Maintenance and repairs
Responsible for managing all aspects of the bid including the control and management of project requirements, engagement and management of key stakeholders, management of the scheduled deliverables and review activities, and the co-ordination of the necessary project resources required to deliver the contracting model.
The key aspect of this role was the focus of developing the relationship with the customer such that their expectations for the PBC were captured and translated into a working set of requirements.
Managed, controlled and monitored all aspects of the bid, to ensure that it was delivered to agreed time, cost and quality requirements, regularly reviewing and reporting on progress against plans and, where necessary, intervening to resolve issues which threaten the overall delivery of appropriate support solution models.
Key responsibilities:
Responsible for the totality of the Costed Proposal development and bid submission including:
• Development and maintenance of the Client relationship;
• Preparation, submission and agreement of the Statement of Work;
• Direction and co-ordination of the industrial partners’ contractual engagement against the agreed industrial scope;
• Co-ordination and deployment of associated project and functional resource required to deliver the Costed Proposal;
• Development, deployment and monitoring of the master bid schedule, milestones and bid deliverables;
• Support to formal business and Client reviews and internal Life Cycle Management (LCM & ELC) reviews;
• Management of the maintenance and update of the Project Reporting System (PRS2.7) report;
• Review and update of all bid risks and opportunities and the policing of routine risk and opportunity reviews;
• Preparation and delivery of briefing materials.
Technical Expert (Personnel and Logistics) - Customer facing role responsible for the development of personnel and logistics doctrine, procedures and training necessary to allow all levels of the Saudi Arabian armed forces to get maximum operational benefit from the introduction of a brand new, state-of-the art communications and information system throughout the Kingdom. Advice and support to technical staff responsible for the deployment of the system and its technical administration, maintenance and support.
2007 - 2010 Information Systems Training Manager - NATO HQ, Germany. Head of Operations of an international information systems training facility, leading a multi-national team of instructors and engineers responsible for the design, development and delivery of information systems training to NATO staff throughout Europe. Preparation and delivery of briefings to senior military and civilian staff. Management of contracts and Service Level Agreements with third party providers worth over £2m annually.
2005 - 2007 Senior Technical Logistics Manager - British Army. Leader of a team of 18 highly trained military and civilian personnel responsible for the management of an extensive range of technical stores and equipment worth over £40m. Holdings included over 350 vehicles, highly specialised repair tools and a large, complex array of communications and electronic support systems. Also responsible for building and facilities management for a business unit of over 400 staff, and contract management for the support of all its facilities, vehicles and equipment.
2003 - 2005 Technical Training Manager - British Army. Hand-picked to be the head of a team of 29 specialists providing Training Needs Analysis, training design, delivery and evaluation to support the introduction of a new, £2.9 Bn digital communications system throughout the British Army. Responsibilities also included design and installation of the new system into vehicles, system management software and support procedures.
1985 - 2003 Early Career - Technical Supply Specialist - British Army. Various positions in increasing levels of responsibility in the maintenance and support branch of the British Army. Initially responsible for technical stores management, then management and leadership of subordinates including coaching, mentoring and career guidance.
Generate an instructional design project by conducting all appropriate procedures for macro- and micro-instructional design Generate instructional goals by conducting a needs analysis of learner, task, and situational characteristics. Generate course-level and unit-level instructional curriculum maps by writing the terminal objective/s and enabling objectives for the course and units in a visual form. Generate a lesson design by constructing an instructional strategy planning sheet that meets the objectives of a single lesson and integrates media effectively into the lesson. Generate an appropriate evaluation of the instructional design project by identifying and following formative evaluation procedures. Instructional design procedures. Needs assessment Learner analysis Context analysis Domains of learning, with an emphasis on intellectual skills Performance analysis Learning hierarchy Task analysis Designing instructional strategies based on the events of instruction Media analysis Formative evaluation Summative evaluation
Training Needs Identification: identifying training needs in a business-driven context linking to corporate vision, strategy and organisational objectives recognising training needs revealed by business performance shortfall. A Systematic Model: understanding the stages of the systematic training needs analysis model; logical sequencing identifying residual, present and future training needs Collection and Analysis of Information: collecting information about knowledge and skills requirements for specific job competencies sources of information using and adapting survey instruments, questionnaires, interviews, observation. Developing Solutions: appropriate training interventions producing the initial action plan determining priorities identifying ‘achievement windows' defining costs, success criteria and benefits. Reports: structuring written reports and presentations on training needs and priorities writing behavioural objectives using persuasive techniques and follow-up activities to support recommendations.
This Lifelong Learning Course: National CTLLS City and Guilds 7304 Level 4 award Associate Teacher, Learning & Skills (ATLS) status •teach over-16s (adults) in a workplace or college •train staff in commerce, industry, the public sector and the armed forces •teach one-to-one or groups on private or non-publicly funded course The CTLLS course, includes principles of learning, teaching, assessment and evaluation, and how to integrate theory and practice. Develop communication and interpersonal skills, reflect on personal experiences, improve your teaching practice.
PRINCE2 (PRojects IN Controlled Environments) is a process-based method for effective project management. PRINCE2 is a de facto standard used extensively by the UK Government and is widely recognised and used in the private sector, both in the UK and internationally. The method PRINCE2 is in the public domain, offering non-proprietorial best practice guidance on project management. PRINCE2 is a registered trademark of OGC. The key features of PRINCE2 are: •Its focus on business justification •A defined organisation structure for the project management team •Its product-based planning approach •Its emphasis on dividing the project into manageable and controllable stages •Its flexibility to be applied at a level appropriate to the project.