Restaurant Shift Supervisor
The Coffeebean & Tea Leaf
مجموع سنوات الخبرة :2 years, 6 أشهر
Knowledgeable Shift Supervisor proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Driven to keep costs under control, employees working hard and customers satisfied. Enthusiastic to inspire staff to consistently deliver high-standard customer service. Experienced leadership professionals with skills. Hardworking shift supervisor with record of success in manufacturing environment. Delivers above expected results with well-organize plans and highly motivated team.
The Shift Supervisor is responsible for overseeing the Cofee Bean & Tea Leaf Cafe or restaurants. This position is responsible for the overall profitability of the store/s under him/her. He/ She must have strong leadership skills and ensure compliance to top management directives. This position reports directly to the District Manager/District Manager Trainee of the area he/she is under. The Shift Supervisor must be able to work long hours and work shifting schedule which may include work during holidays.
Duties and Responsibilities:
• Ensures profitability of the stores him/her by increasing sales, managing wastage and keeping inventory within acceptable levels.
• Communicates management directives and company policies and sees to store's compliance.
• Provides solutions to issues and concerns of the stores
• Develops managers for lead role
• Ensure total quality experience for both internal and external guests.
Bachelor Degree -Bachelor of Science Hotel and Restaurant Management