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تم إلغاء حظر المستخدم بنجاح
Trishla Dubey, Senior Manager, Transformation & Consulting

Trishla Dubey

Senior Manager, Transformation & Consulting·EXL Services Ltd.,

الهند

ماجستير, Master of Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 9 سنوات, 2 أشهر

Senior Manager, Transformation & Consulting

يناير 2024 - حتى الآن

EXL Services Ltd.,

Noida، الهند عن بُعد

يناير 2024 - حتى الآن

• Designed and delivered end-to-end technology and non-technology solutions for process
modernization across US and UK insurance clients in underwriting and claims, spanning RPA
deployments, GenAI-assisted workflows, and Lean Six Sigma-led process redesign.
• Led pre-sales and solution design for 20+ RFP/RFI/RFX deal pursuits, building customised 3-, 5-,
and 7-year digital transformation roadmaps integrating continuous improvement frameworks
with AI and automation levers.
• Developed business cases and financial models comparing benefits vs. costs for technology
adoption decisions across client engagements with a Total Contract Value exceeding $500M,
supporting domain expansion into UK and European insurance markets.
• Designed the solution architecture for an AI-assisted audit tool for a UK debt collection agency,
enabling automated review of debtor interactions to flag inappropriate contact patterns and
trigger corrective feedback.

مجال الشركة:
خدمات الدعم التجاري

Manager, Transformation & Consulting

أبريل 2022 - مايو 2024

EXL Services Ltd.,

Noida، الهند عن بُعد

أبريل 2022 - مايو 2024

• Delivered $0.7M in recurring annual benefits across 3 long-term client engagements through
Lean Six Sigma-based process optimization and automation, spanning end-to-end redesign and
RPA implementation.
• Designed the solution architecture for an AI-assisted property inspection tool supporting both
in-person and digital surveys, standardizing and optimizing the risk inspection and assessment
process for a US-based insurance provider.
• Developed current-state and future-state process maps to support RPA implementation and
enhancement initiatives, translating complex operational workflows into structured
automation-ready designs; managed stakeholder communication and change management
across delivery.

مجال الشركة:
خدمات الدعم التجاري

Manager, Lean & Digital Transformation

أكتوبر 2021 - أبريل 2022

Genpact Ltd.,

جايبور، الهند عن بُعد

أكتوبر 2021 - أبريل 2022

• Led operational excellence and process excellence initiatives as Black Belt across Accounts
Payable for a global manufacturer spanning 3 MENAT business units, achieving over $5M in
annual savings.
• Mentored 4 Green Belt projects resulting in certification, generating approximately $100K in
annual impact.

مجال الشركة:
خدمات الدعم التجاري

Assistant Manager, Lean & Digital Transformation

يناير 2020 - أكتوبر 2021

Genpact Ltd.,

جايبور، الهند هجين

يناير 2020 - أكتوبر 2021

• Led value stream mapping and design thinking workshops within 2 business units for a global
manufacturing client, covering all Accounts Payable processes to identify waste and prioritise
improvement opportunities.
• Mentored 13 Green Belt projects resulting in certification, generating approximately $250K in
annual impact for the client.

مجال الشركة:
خدمات الدعم التجاري

Social Impact Fellow

يناير 2019 - ديسمبر 2019

Genpact Ltd.,

جورجاون، الهند

يناير 2019 - ديسمبر 2019

One-year fellowship embedding Lean Six Sigma practitioners in the social sector to drive
operational improvement in non-profit and development organizations.
• Developed KPI frameworks and benchmarking methodology to support employee appraisal and
growth for a Forbes-recognized tech non-profit working on digital learning in Indian government
schools, directly informing performance management processes for a team of 200+ educators
and program staff.
• Designed process improvement interventions adapted to resource-constrained, mission-driven
operating environments, building Lean tools and methods into contexts where commercial
consulting approaches required significant rethinking.

مجال الشركة:
خدمات الدعم التجاري

Assistant Manager, Service Delivery & MIS

مايو 2017 - ديسمبر 2018

Genpact Ltd.,

Noida، الهند

مايو 2017 - ديسمبر 2018

• Supervised a 40+ member team in Accounts Receivable for a major multinational consumer
goods company, managing day-to-day operations and escalation handling across a high
volume processing environment.
• Developed and maintained a comprehensive MIS report and dashboard to support SOX
compliance, audits, and data-driven operational analysis.

مجال الشركة:
خدمات الدعم التجاري

التعليم

Symbiosis Centre for Management & HRD

أبريل 2017

أبريل 2017

ماجستير، Master of Business Administration

الهند

Kamla Nehru Institute of Technology

مايو 2015

مايو 2015

بكالوريوس، Civil Engineering

الهند

Skills

BUSINESS CASE
Intermediate
BUSINESS CASE
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
CHANGE MANAGEMENT
Intermediate
CHANGE MANAGEMENT
Intermediate
COST MANAGEMENT
Intermediate
COST MANAGEMENT
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
FINISHED GOOD
Intermediate
FINISHED GOOD
Intermediate
LEAN SIX SIGMA
Intermediate
LEAN SIX SIGMA
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
SOLUTION ARCHITECTURE
Intermediate
SOLUTION ARCHITECTURE
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate

اللغات

الانجليزية

متمرّس

الهندية

اللغة الأم

التدريب و الشهادات

الشهادات
Google Cloud Boost Skills
Google Data Analytics Professional Certificate
Lean Six Sigma Black Belt