موظف استقبال و حجوزات
Amman West Hotel
Total des années d'expérience :4 years, 11 Mois
08/2010 - 1/2011 Amman West Hotel
Joined in as Receptionist and Reservation Agent.
- "Up-Selling Techniques” training course.
- “Handling Customer Complaints” training course.
- "Abusive Guest" Training Course.
- Enhance your Skills as A Service Giver" Training Course.
- Be Proud as A Service Giver" Training Course.
05/2003 to 09/2003 Marriott Dead Sea
Food & Beverage (Waiter) Trainee during my study.