spa attendant
Atlantis The Palm Hotel & Resort
Total des années d'expérience :6 years, 0 Mois
✹Acting as a resource to the spa team and guests to ensure the spa facility is well-stocked and tidy at
all times
✹Managing current in-house linen inventory and communicate low levels to spa team and laundry facility
✹Managing the tea bar and locker room guest supply inventory to ensure everything is stocked and any
needs are communicated immediately to the Team leader or Managers.
✹Any maintenance related issues are reported immediately to engineering, logged on the system, and
reported to the Team leader or Managers.
✹Show a great eye for detail and use effective problem solving skills while monitoring the spa facility
and spa guest experiences
✹Follow all points of SOP for both opening and closing of the spa facility
✹Consistently met my short and long-term targets,
Achieved 6 months target in 3 months in online shopping website.
Achieved 1000 orders within 4 weeks.
✹Respond efficiently and accurately to customer complaints
✹Answered calls, responded to emails, and spoke with buyers, audit, financial section, showroom
managers, and delivery section.
✹Improving the Website and Social Media Platforms,
Facebook (Cool Planet, HADA, and Modano)
WhatsApp
✹Website development (WWW.COOLPLANET.LK)
Sorting out orders
Sorting out financial issues in website
Products uploading in website and social media
✹Follow-up showroom orders
✹Coordinating with the delivery company (CityPak IML Delivery System (PVT) LTD)
✹Pitched ideas on how to improve performance and efficiency
✹Showroom visits to get products (Palawatte and Colombo 05 showrooms)
✹Photoshoots organizing, Planning and coordinating with the models and camera operators.
. Results pending (
international GCSE 2016/2017 (English Medium) •Mathematics – GRADE D (d) •English Language – GRADE F (f) •Accounting – GRADE G (g) •Commerce – GRADE G (g) •Information and Communication technology (ICT) - GRADE F(f)