It Support Engineer
Dallah Hospital
Total years of experience :6 years, 6 Months
-Install and configure computer hardware operating systems and applications, monitor and maintain computer systems and networks.
-Troubleshoot system and network problems, diagnosing and solving hardware or software faults and replace parts.
-Provide support, including procedural documentation and relevant reports.
-Follow diagrams and written instructions to repair a fault or set up a system.
-Support the roll-out of new applications.
-Set up new users' accounts and profiles and deal with password issues.
-Work continuously on a task until completion (or referral to third parties, if appropriate).
-Prioritize and manage many open cases at one time.
Test and evaluate new technology.
-Conduct electrical safety checks on computer equipment.