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Tushar Rawat, Customer Service Executive

Tushar Rawat

Customer Service Executive·IGT SOLUTIONS

India

Master's degree, Digital Media

Work experience

Total years of experience: 2 years, 2 months

Customer Service Executive

January 2022 - December 2023

IGT SOLUTIONS

Delhi, India

January 2022 - December 2023

Providing integrated BPM Technology, Digital services and Solutions
for clients.
Giving accurate customer service for resolving issues.
Monitor brand consistency across marketing channels and materials
Providing exceptional Customer service to resolve complaints.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Marketing Manager & Analyst

June 2018 - July 2018

Hyundai Pvt Ltd

Delhi, India

June 2018 - July 2018

Worked with management team to oversee and monitor marketing
strategies.
Marketing materials, sales and customer needs.
Oversee market research to identify emerging trends, customer needs,
and competitor strategies.
Company industry:
Automotive Dealership & Distributor

Education

AMITY UNIVERSITY

August 2024

August 2024

Master's degree, Digital Media

India

DOON INSTITUTE OF MANAGEMENT

January 2019

January 2019

Bachelor's degree, Business management

India

Skills

Friendly Personality
Expert
Friendly Personality
Expert
Computer Skills
Expert
Computer Skills
Expert
Team Management
Expert
Team Management
Expert
Customer Service Oriented
Expert
Customer Service Oriented
Expert
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
INTERNAL AUDITING
Intermediate
INTERNAL AUDITING
Intermediate
BUSINESS COMMUNICATION
Intermediate
BUSINESS COMMUNICATION
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
ECONOMICS
Intermediate
ECONOMICS
Intermediate

Languages

Hindi

Native Speaker

English

Expert

Hobbies and interests

Traveling