IT Specialist
Essentia Medical Group Inc
Total des années d'expérience :12 years, 10 Mois
IT Specialist (System and Network Administrator) LH Prime Medical Clinic September 2014 - Present
UTM Firewall Administration
LAN, Internet (WAN), WIFI and VPN management
PBX (voice) and Data Center administration (Cooling and power)
Automation, installation of TV advertisements and priority numbers
Endpoint/Antivirus security administration
Email and website domain administration (Cpanel)
SAP B1, Clinic Information System, and Laboratory Information System support and maintenance
Computerized Radiology, mini PACS Administration and Support
Perform desktop, mobile devices, accessories setup as per customer's requirement.
Answering technical queries and assisting to all level of users
Performing routine audit of systems and software.
System performance tuning and automations. (Clearing logs, defragments, bandwidth management, unnecessary applications and services disabling, redundant files clearing and etc)
MS SQL management (data modification, Replication, backup and etc.)
Physical and Virtual Windows Server building and configuration,
STORAGE/NAS administration
Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
Carry out administrative, project coordination, user acceptance test, asset movement tracking, Network / Systems Documentation,
Recommend, propose and implement IT operational improvements
Coordinate with IT consultants, IT vendors, contractors and Internet service providers (ISP)
IT equipment canvassing and costing
Keep, manage and track software, hardware and licenses
User orientation
Create and develop IT Policies
Create and develop IT standard and procedures
Assist IT Officer
1st level Technical Support
Install Workstation software and updates
Asset tracking and monitoring
Install IT Peripherals and equipment
Suggest Solutions
Train users
Creating Endpoint Policy
Setup VPN and LAN
Canvassing
Responsible for BACKUP
IT Staff Rustan Supercenters Inc. August 2011- August 2012
First level IT Support
Full POS support to Supermarket (network, POS Repairs & diagnosis)
Reports and documents all major issues to both hardware and software
Inventory System support
Communicates directly to database administrator to report system bugs and failures.
Communicates directly to Network Administrator and ISP to report network failure.
Orient and train new users.
Monitors all workstation and ensure that they are
physically and logically working.
5 years of Study 5 Years of Friendship