Sales Executive
FALCON PACK
Total years of experience :15 years, 7 Months
•Understanding and providing assistance in satisfying customer needs queries about products, prices and services
•Organizing sales visits
•Demonstrating and presenting products
•Establishing new business
•Maintaining accurate records
•Attending trade exhibitions, conferences, and meetings
•Reviewing sales performance
•Negotiating contracts and packages
•Aiming to achieve monthly or annual targets.
•Follow up clients orders and account payments after sale.
•Understanding and providing assistance in satisfying customer needs, queries about products, prices and services
•Advising customers on product ranges best suited to their needs
•Achieving the sales target and focus on increasing sales by using advanced sales techniques
•Focusing on Up selling/ Cross selling
•Maintaining customer relationships in order to build long term brand loyalty
•Handling new launches, promotion of products and visual merchandising
•Making LPO's weekly and ensuring stock replenishment at all times
•Maintaining general cleanliness, hygiene standards and visual displays
•Implementing CRM at the store level and providing relevant feedback
•Coordinating with Customer Care Centre for after sales service
•Generating Daily Sales Report, Individual Sale contribution Report, Brand wise Sales Report (year and month wise), Year wise Sale Report, etc
•Following all company procedures in ordering, cash handling and other common practices.
•Schedule sales activity area for the day in different regions of Dubai and Sharjah
•Deploy communication materials posters, danglers, brochures, door stoppers, etc of sim card and new promotion offers hung at store fronts and in-store
•Communicate offer and educate store keepers, customer/client on product offering through point-of-sale brochures and leaflets clearly on display
•Advise on forthcoming product developments and discussing special promotions
•Ensure sim stock availability at various retailers, groceries, supermarkets, mobile phone shops, trading, etc
•Availability of E-Voucher, Pre-Paid, Calling Rates, VOIP, Weyak Service, etc at various store level
•Document and report learning's/observations at store level to center to improve process
•Replenish communication materials at retailers where gaps observed
•Maintain an awareness of all promotions and advertisements in the market
•Participated in sales promotional events and occasions like campaigns at labor camp area, sharing accommodation, water festival, christmas, new years and Dubai Shopping Festival
•Source and develop customer/client referrals
•Record sales and order information and send copies to the manager at the end of the day
•Gather market and customer/client information interested in dealing
•Report issues to center and implement corrective actions as needed
•Attend team meetings to share best practice with colleagues and conferences with front line managers to discuss on issues
•Review own sales performance, aiming to meet or exceed targets
•Maintain and develop relationships with existing customer/client and Data entry.
•Conduct market research and surveys at a targeted location; residential buildings, schools, malls, bus stations, government/financial institutions, etc
•Site interviewing pedestrians; questions like purpose on travelling whether tourists on touring occasionally or working class on everyday purpose
•Modes used to travel whether by car, public or company bus, taxi, walking, etc
•If have a car whether park at on or off site location
•Origin and destination information of the pedestrian whether travel daily or occasionally
•Willingness of using metro and bus in future
•Report customer queries on travelling purposes, comments and suggestions
•Count and tally pedestrians and type of vehicles arriving/departing by car, 2-wheeler, taxi, bus, etc
•Count and tally accompanying passengers with driver in vehicle while arriving/departing
•Count and tally number of parked vehicles before start and end of duty
•Forward the survey conducted to the manager at the end of the day
•Enter overall market research and surveys information into the computer system
•Knowledge of application of database system including entering and retrieval of data and reporting.
•Learning experience of trading in forex markets; daily discussions on news, economic indicators, immediate solutions for live trading on spot market(fundamental analysis), analyze the market on chart patterns and give interpretations on chart formations(technical analysis), central bank role, various risks involved, etc
•Understanding trends on different currencies USD, EUR, GBP, JPY, Gold, etc
•Collect and review past data on different currencies to forecast future trend predictions
•Using applications like itrader, meta trader, etc; strategies like hedging, switching, swapping, etc; techniques like margin trade, leverage trade, bid-ask trade, etc
•Clients investing in forex business as hedge funds and others
•Support the marketing manager and colleagues on debates of different issues
•Communicate to rest of the team about new innovations, ideas and how they can be used to leverage
•Monitor clients activities and portfolios
•Cold calling to arrange meetings with potential customers
•Respond to incoming email and phone enquiries
•Act as a contact between existing potential clients and the forex market
•Maintain and update client databases
•Interview for certain positions giving ads on classifieds and hiring sites
•Attend events such as conferences, seminars, receptions and exhibitions.
•Enter and present data of all specialists’ details using Novartis products working in different hospitals, clinics and polyclinics in the United Arab Emirates in an MS Excel file
•Compile, sort and verify accuracy of data to be entered
•Review and make necessary corrections to information entered
•Confirm accuracy of data such as doctor's id, name, hospital name, type of hospital, locations, contact details, stock of Novartis products delivered and in stock, etc
•Compare data entered with source documents
•Learnt and practiced basic VLOOKUP functions
•Keep tracks of received data and source documents
•Prepare and sort source documents also identify and interpret data to be entered
•Prepare contacts of source documents to resolve questions, inconsistencies or missing data
•Assist in establishing and maintaining an effective and efficient records management system
•Generate reports and respond to inquiries regarding entered data as requested.
Bsc Banking and Finance