Manager
MoneyGram
مجموع سنوات الخبرة :9 years, 5 أشهر
• Worked collaboratively with agency partners and internal teams to plan and concept for all consumer digital touch points.
• Managed staff including all aspects of performance management.
• Worked on funds transfer and receiving of funds.
Account Manager Al Salam Limo, Dubai, UAE
Dec 2012 - Jan 2014
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
Account Manager Peximco Europe ltd, Leeds, England.
Jul 2011 - Dec 2012
• Maintained and expanded relationships with strategically important large customers.
• Responsible to communicate with customer's satisfaction and to maintain accounts.
• Sales, marketing department and responsible for the management of client accounts.
• Acted as the interface between the customer services and sales department.
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
Operations Officer Bank Alfalah ltd Pakistan.
Dec 2009 - May 2011
• Identifying opportunities aimed towards scaling up business from the existing clients.
• Responsible for achieving sales volume / business targets.
• Incremental portfolio growth through managed customer retention and acquisition.
• Responsible for opening of accounts
• Responsible for all areas of operations of branch.
• Manage administration department, maintain a safe and secure work environment.
• Ensure rules and procedures in place regarding working hours, lunch, office closure and communications about security.
• Create control and monitor all administrative requirements of departments, Customer Services.
• Maintaining monthly, weekly and daily report of transactions.
• Supervised verification of daily transactions, maintenance deposit account between specialists and customers.
• Online banking, Electronic account Opening, remittances and issuance of cheque books and ATM cards.
Business Development Officer Bank Alfalah ltd Pakistan.
Dec 2007 - Nov 2009
• Responsible to conduct business development activities in designated markets to achieve profitable growth.
• Maintained account relationships to ensure integration of new business and continued customer satisfaction.
• Sold Insurance products of E.F.U (insurance company)
• Hazara University, Mansehra Pakistan 2007 B.C.S (Hons) Computer Science
• Army Public School, Shinkiari, Pakistan 2000 Matriculation, General Science. SKILLS, INTERESTS AND WORKING QUALITIES • Updating work colleagues on business performance, new initiatives and related issues • Providing focus and direction to subordinates. • Decision making and problem solving skills. • People management. • Motivating employees to do better. • Ability to work as part of a team. Leadership skill. • Effective administrative procedures. • Easy to synchronize in different work environment • superior communications skills with client and local Management • Capable at working under pressure and performing multiple tasks at a time. • Highly motivated and committed to deliver top work with multi-lingual and ethnicity people.