IT System Engineer
Confidential
Total years of experience :17 years, 7 Months
•Administer and support Microsoft servers
•Active Directory and Exchange tools installation.
•Nutanix Server Management
•Citrix Loadbalancing
•Hyper V VM provisioning and trouble shooting.
•Perform Root cause analysis of problems.
•Administer and maintenance of SAN switch.
•Maintenance and installation of Domain Controller, File servers, Exchange servers, failover Cluster.
•DHCP server installation, filtering and maintenance.
•DFS server replication done.
•Worked with storage management console, LUNs creation, Storage grouping
•Server and Database Backup.
•Group policy management and maintenance.
•Military Application trouble shooting.
•Adding, removing, or updating user account information, resetting passwords, etc.
•Maintenance and installation of Domain Controller, File servers, Exchange servers, VM center done.
•Active Directory and Exchange tools installation.
•LANDesk Management and implementation.
•Symantec Endpoint security server installation and maintenance.
•Iron key management and permission.
•DPM installation and management done.
•KMS server implementation.
•File server management.
•Print server management.
•Monitoring all servers and backups.
•Endpoint security Trap installation and policy maintenance.
•Palo Alto firewall implementation.
•Military dark network troubleshooting.
•Fortimail administration.
•Create, change, and delete user accounts per request.
•Provide email access for the users.
•SQL server management.
•OU creation in the active directory depends on the policy
•Perform regular security monitoring to identify any possible intrusions.
Roles and Responsibilities
•Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
•Modified computer systems for enhancing the existing customer deal.
•To provide technical support to the personnel is to develop the sophisticated and optimized designs.
•Administer and support core Microsoft, Citrix and VMWare Technologies.
•Administer servers, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates and patches.
•Active Directory and Exchange tools installation.
•Active directory and exchange mailbox migration.
•VM provisioning and troubleshooting.
•Perform Root cause analysis of problems.
•Administer and maintenance of SAN switch.
•Maintenance and installation of Domain Controller, File servers, Exchange servers, VM center done.
•WSUS implemented for import and export server.
•Worked with storage management console, LUNs creation, Storage grouping
•Server and Database Backup.
•Group policy management and maintenance.
•SQL server management.
•McAfee EPO installation, DLP Policy setting, updating security Dat files for Epo servers.
•Monitoring server, backup, security.
•Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
•Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
•SCCM client installation. OCS installation.
•Deploying, configuring and managing Microsoft clients, Optimizing and troubleshooting windows environment and network maintenance.
•Develop and maintain LAN, internet.
•Install, configure, administer and troubleshoot operating system.
•Installing Troubleshoot Hospital information system MAIDIS, PACS system.
•Troubleshooting network printers, computers
•Configuring VLAN, patching cables, patch panel configuring, providing security in switches.
•Port activation and port security.
•Incident management, change management, service management using Remedy system
•Military Application trouble shooting.
•Assist with active directory user maintenance, new hires, and terminations
Heightened product image and sales performance through execution of strategic planning, sales and marketing development, and effective public relation efforts.
•Promoted the introduction of new products/product mix to identify high-end/low-end markets.
•Identified and made recommendation for process improvements.
•Oversaw the implementation of organizational policies and procedures.
•Monitored the performance of personnel to ensure a productive work environment.
•Built a teamwork environment that encouraged hard work and collaboration.
•Ensured workflow efficiencies, customer service excellence, and quality assurance.
•Perform credit analysis to determine the approval of customers’ lines of credit.
•Cultivate strong customer relations and client loyalty because of dedicated customer service.
•Since 2007, achieved the sales target well over and above with best result.
•Training Sales Executives & Officers on Banking Products for both Technical & Sales.
•Maintained well balance business Portfolio.
•Received company’s Appreciation letters for the achievements.
•Developed Excellence in Technical as well as Sales & Marketing training courses.
•Expanded sales to include mass market and key accounts.
•Excellent Client database.
•Excellent Product Knowledge.
Courses: High End Software Technology - PALPAP Institute of Technology •Internet Computing Core Certification(IC3) •Microsoft Certified Professional. •Microsoft Certified Technology Specialist. •Microsoft Certified System Administration. •Microsoft Certified System Engineer. •Training Completed in CCNA (Cisco) & ITIL( Information Technology Infrastructure Library)