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Ibrahim  Zreik, Quality Assurance & Operations Manager

Ibrahim Zreik

Quality Assurance & Operations Manager ·Grill & Go

Lebanon

Bachelor's degree, International Business

Work experience

Total years of experience: 10 years, 0 months

Quality Assurance & Operations Manager

August 2023 - May 2026

Grill & Go

Zahle, Lebanon

August 2023 - May 2026

Oversaw daily operations, facility logistics, and service consistency across three distinct restaurant branches.

Executed meticulous quality control inspections on all inbound inventory, specifically grading raw materials, fresh vegetables, breads, and sauces to guarantee product standards.
Maintained absolute compliance with health and safety regulations, enforcing rigorous personal hygiene protocols for all floor and kitchen staff.
Managed cross-branch staff scheduling, comprehensive training, and performance optimization to build a highly efficient workforce.

Company industry:
Food & Beverage Production
Job role:
Quality Control

warehouse supervisor

January 2021 - August 2023

Families Supermarket

Zahle, Lebanon

January 2021 - August 2023

Managed the daily warehouse operations, ensuring all incoming perishable goods—like produce, dairy, and meat—were safely received and stored.
Conducted regular checks on the coolers and storage rooms to track expiration dates, rotate stock, and prevent food waste.

Company industry:
Retail & Wholesale
Job role:
Administration

technical specialist

June 2016 - December 2020

BOA

Zahle, Lebanon

June 2016 - December 2020

Provided complete hardware and software troubleshooting and repairs for PCs, laptops, printers, and scanners.
Developed web apps and built e-commerce websites from the ground up using Java, WordPress, and Shopify.
Created digital layouts and graphic designs using Adobe Photoshop.
Designed and installed professional CCTV security systems for local clients.
Managed the daily technical inventory, ensuring all necessary parts and hardware were fully stocked.

Company industry:
IT Services
Job role:
Maintenance, Repair, and Technician

Education

Lebanese International University

January 2025

January 2025

Bachelor's degree, International Business

Lebanon

Boecker

January 2020

January 2020

Diploma, Food Safety

Lebanon

Hazard Analysis and Critical Control Point Haccp Level 3
View attachment

Skills

Web3 & Blockchain
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Web3 & Blockchain
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App Development
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App Development
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Hardware Diagnostics & CCTV
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Hardware Diagnostics & CCTV
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Cold Chain Logistics
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Cold Chain Logistics
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Java
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Java
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Microsoft Office Applications
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Microsoft Office Applications
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