CSO
China Mobile Company - Zong
Total years of experience :15 years, 10 Months
Customer officer:
• I am working as a Customer Service officer
• I deal different help lines.
• 789 Sims activation helpline
• 310 customer care help line
• 930 family pack helpline
• 8723 Online data gradation helpline
• 8724 NPR generation helpline.
• Taking complains
also work in quality department
I worked in outbound call center (Telemarketing) as a Team Lead for one year.
Key Responsibilities:
• Making and confirming Sales.
• Taking feedback from customer.
• Management Responsibilities.
also doing MS in Marketing