Umair Zaman

 Worked in the capacity of Administration Support, Liaison, Resource mobilization & Protocol Officer.
 Dealings With vendors. Quotations and payments (Cheque & cash both).
 Coordination, Correspondence and Supervising the Branch Managers nationwide.
 Supervising Activities and Branches Monitoring Nationwide.
 Supervising Events’ activities and arrangements.
 Supervising Activities going on in, and maintenance of the head office.
 Involved in Real Estate Dealings.
 Handled Petty cash.
 Organizing, and Arrangements of and for the trainings proposed by Roots Academy of Professional and Intellectual Development (RAPID).
 Keeping the CEO update regarding the operations, performance of maneuvers and tasks and efficiency of the personnel of the organization.
 Communication and Liaison with the embassies on the behalf of the organization. Keeping track of their national events and upcoming occasions.
 Writing, dispatching and personal delivery of official letters and Invites on the CEO’s behalf to the ambassadors and government officials.
 Responsible for logistics, accommodation and refreshments of guest of honors on the events.
 Monitoring of Branches and delivering verbal reports to the CEO of the branches conditions, situations, procedures and requirements.
 Managing CEO’s meetings, events, national and international visits, outdoor stays and personal tasks.
 Attending meetings with CEO and on the behalf of the CEO as well.
 Managing the Protocol and VIP arrangements for the CEO.
 Arranging the CEO’s personal and official itineraries. And arrangement of other official Roots’ Staff, official guests and other important relevant personnel‘s itineraries, foreign or local visits, stays and visa arrangements etc.
 Brought Franchisee for the Exploreville Schools (A Project of Roots International Schools).
 Photographic coverage of conferences and high profile meetings.

 Dealing with Adjusters of different Insurance Companies of California on the behalf of the clients from California i.e. different Medical Services’ Providers serving in California.
 Dealing with Attorneys of different Insurance Companies and Employers of California on the behalf of the clients from California.
 Acquiring, collection and compiling the information upon different worker’s compensation cases and medical billings from the Attorneys and Adjusters of Californian Insurance companies.
 Explanation of Medical Services, rendered by the clients, to the Adjusters and the Attorneys.
 Negotiating and Collection of Payments from the Insurance companies on the behalf of the clients.
 In case of failure of negotiations, filing Declaration of Readiness (a legal suit in the Worker’s Compensation’s court of law of California) against the Insurance companies for the recovery of outstanding bills.

United Bank Limited (June - July 2008): Customer Services Representative
Islamabad Branch.
Duties Performed: 1. Dealing with the walk-in customers, providing information about UBL's Services, Products and Customer Beneficiary Schemes. Primary
2. Dealing and Resolving customer's problems and issues regarding their appropriate UBL Service/Product requirements and ensurity of their lead through due procedure. Primary
3. Opening of UBL Customer Bank Accounts. Primary
4. Requisitioning and Issuing of New Cheque Books and ATM Cards. Primary
5. Incharge of Branch's Drop Box. Primary 6. Clearance of alternate banks' cheques. Secondary
7. Maintenance of ATM Machine. Secondary 8. Closing of outdated UBL Customer Bank Accounts. Secondary
Computer Literacy: Communication Skills: MS Office English
SPSS Urdu
Trouble Shooting; Hardware and Software Pashto (Basic)
Well Aware Windows XP, Windows Vista OS. French (Intro)
Internet Web Browsing.