Back Office Engineer
Huawei Technologies
Total des années d'expérience :22 years, 7 Mois
---- Appointed as Resident Engineer in Enterprise FTTX NOC Saudi Telecom Corporation on behalf of Huawei Managed Services.
---- Provide Level 3 support to Data, Video and Voice networks for Saudi Telecom.
---- Responsible for Configurations and troubleshooting of FTTH OLTs, MDUs and ONTs.
---- Working on IPTV, VOIP and Data services.
---- Support technical projects across functions to ensure network architecture solutions are solid, well integrated and comply with network technology service offerings.
---- Fault localization and their prompt rectification.
---- Identify and follow best practices in performance tuning and optimization to identify and eliminate performance bottlenecks.
---- Troubleshooting methodology and root-cause analysis to resolve problems that may have multiple system dependencies.
---- Ensure maximum reliability through eliminating single points of failure.
---- Conducted Different Testing on Huawei Multi Dwelling Units & ONTs including provisioning of IPTV on Huawei MA5612, MA5620 for Saudi Telecom.
---- Hands on U2000 and N2000
---- Worked as Network Engineer in TAC and looking after Core/Access Networks Devices for PON and DSL.
---- Worked as Team Lead in formation and implementation of NOC using Cisco Works & Solarwinds NPM, Huawei U2000
---- Worked in the team to maintain network over different routing protocols including OSPF, IS-IS & BGP on Cisco and Huawei.
---- Provisioning & troubleshooting of layer2/layer3 MPLS VPN support.
---- Configuring and monitoring MPLS traffic engineering tunnels and QOS.
---- Provide Level 2 support for SLA customers/Telecom operators.
---- Provide technical support to the FTTH Customers on network level.
---- Provide technical support to the DSL customer on network level.
---- Monitoring network resources utilization and suggesting possible measures
---- Configurations and Troubleshooting of FTTH Based Network having Huawei MA5600 and Alcatel 7342 & 7360.
---- Coordination with Vendors (Cisco, Huawei & Alcatel-Lucent) to the rectifications of network related problems.
---- Troubleshooting the network using NCM for Cisco, AMS and CLI/TL1 for Alcatel Lucent & U2000 for Huawei.
---- Worked in a team which was responsible for Planning & implementation of IPTV services to customer’s premises.
---- Worked as Team Lead in Planning & Development Department which was responsible for Planning OSP from Core Ring to Customer’s Premises.
---- Integration of Huawei/Alcatel and Cisco for the provisioning of FTTU.
---- Provided technical support to the users of SIP & Voice over IP.
---- Provided technical support to the customer on their LAN.
---- Appointed as Professional Trainer for different subjects like IP addressing, Advanced Level CPE configurations and concepts and provisioning of VoD and IPTV
---- Worked for Gulfsat for up-gradation of VSAT in Kuwait Embassy Pakistan.
---- Supports networks of different Enterprises & ISP’s getting services from Em-Kay.
---- LAN/WAN Installations of different companies and internet cafes.
---- Provide System & software support to Em-Kay’s different organizations.
---- Fault localization and their prompt rectification
---- Ensured Data Integrity at all data sources
---- Leading and managing the staff in preparation of high level and detailed network design and expansion plans.
---- Developing and maintaining the future architecture roadmap for the network based on service development and demand to support existing and evolving service mix.
---- Provided presales assistance to Sales & Marketing Team in designing solutions for corporate customers.
---- Driving and leading the development and maintenance of layer 2 and 3 network architecture roadmap as well as evaluation of new technologies and vendor offerings.
---- Leading the efforts to identify key opportunities for integration and enhancements to enable new products and services on the network.
---- Leading and managing lab and field testing and evaluation of new technologies and equipment for interoperability, performance, stability, and scalability, test new services, and generate structured documentation.
---- Provide System & software support to different organizations
---- Supports network of KIMCOT and other companies getting services from KIMCOT
---- Coordinated with support team in providing post-sales support to customers.
---- Manage the Marketing and Sales Promotional Activities
---- Supports network of DAS and other companies getting services from DAS.
---- Installation and support network of different companies and internet cafes.
---- Provide System & software support to different organizations
Currently studying Cisco Certified Network Professional (CCNP)