Co-Founder of Reach
Reach Ordering Systems
Total years of experience :9 years, 2 Months
I'm Umar Khan, the Co-Founder of Reach, the in-venue self-ordering system, here in Dubai. My company is currently incubated at IN5 technology hub in Knowledge Village, Dubai since Dec 13. Reach team and myself been seeding the last 8 months to design and manufacture a beautiful, ultra-resistant device (we have the EVT prototype in our hands) and implementing the software system while also preparing the business case for Dubai.
Key Responsibilities
Working closely with the Business Development team to establish the strategy, goals and actions necessary to achieve aggressive growth targets
Inspiring the sales team to work in unison toward a shared vision
Developing strategies and tactics for increasing market share within existing accounts and markets, while expanding into new selected verticals
Developing and Implementing annual business plans and manage monthly, quarterly and annual expense and revenue budgets
Building the sales infrastructure to enable the company to rapidly scale while providing an exceptional customer experience
Identifying and hiring top talent and employ best practices
Providing leadership to the sales organization in a manner that ensures exceptional service to all stakeholders, which enables market growth, differentiation and competitive advantage
Establishing and maintaining clear sales metrics and benchmarks for measuring progress while maintaining focus
Seeking continuous improvement in staff capabilities and provide ongoing coaching and development opportunities
Continually improve sales operating processes and drive improved commercial effectiveness
Coordinating with technical team to develop and commercialize
solutions through Reach’s software as a service (SaaS) that will enhance our overall value proposition with end-users and channel partners
Collaborating with strategic partners and customers to research market needs and identify possible new product solutions
Establishing and maintaining a strong network of relationships within the industry
Monitoring daily, weekly and monthly sales reports, including, sales, margin, add-ons, closing ratios and average sale to identify locations that are underachieving and providing direction to the BDM Team
Developing and implementing a strategic sales plan by identifying opportunities, risks, and resources required to maximize Reach’s sales growth; adapt and evolve sales channels and other strategies as required
Successfully execute the sales plan and exceed all targets
Effectively leading, mentoring and supporting BDM team in key selling and customer service interactions
Developing exceptional relationships with clients, partners and internal stakeholders
Following a structured sales process with relevant metrics to monitor and continuously improve performance
Coming out with creative offerings and techniques to market the
product with the customer and the end-users
Working with the Management Team and Board to bring out new
channels of offering that could add more revenue streams to the
business
Amad Investment Holding Riyadh, K.S.A.
Finance Director Feb '11-Nov '13
* Ensured a comprehensive and sound understanding of the company's financial requirements, risk tolerance and long-term objectives.
* As a dynamic forward thinking leader, responsible for being a key business partner in strategic planning, outlining the financial impact of proposed projects and programs.
* Prepared and held various presentations/meetings with a number of private corporations and very high net worth clients across the region.
* Acted as a team leader to engage in meetings with the company's corporate financial advisors, business consultants and corporate lawyers.
* Developed full-scale project plans and related documents and effectively communicated project expectations to team members and stakeholders, track project milestones, deliverables and obstacles.
Portfolio of Amad Investment Holding (Trading, Real Estate & Shipping)
* Amad Investment Holding Trading arm is considered one of the largest distributors of Mercedes Commercial Trucks in the Kingdom of Saudi Arabia. The company actively supplies Trucks and Accessories to Government Bodies in the Kingdom.
* AIH is primarily focused in investing and exploring Egyptian Real Estate market and owns/manages number of commercial and residential properties around Cairo.
* Major Share holder of Gulf Navigation Dubai, which owns and operates crude and chemical tankers with focus on petro chemical and oil transportation globally. Since being public in 2006, it's the only maritime company listed on the Dubai Financial Market.
TD Canada Trust Corporate Banking Division
Senior Business Manager Oct '08-Jan '11
* Was responsible to engage, interact and develop relationship management with mid to large size Enterprise Businesses. Understanding mid-large size corporation needs and provided recommendation and tailored products according to their complex business requirements.
* Worked closely with corporate partners, business advisors and district sales team to lead and manage sales initiatives for the corporate division.
* Continuously promoted TD Business Banking visibility and image, in a positive light within the local market and business community.
TD Canada Trust Private Banking & Wealth Management
Financial Advisor & Senior Investment Consultant May '05-Sep '08
* Promoted and maintained an assigned portfolio of 200 high net-worth clients
* Implemented relationship management through client reporting and regular meetings to review portfolio activity and outlined TD Asset Management Group's view of the market
* One of the Leading Mutual Funds Sales Advisor for the Bank (2008)
* Was responsible for increasing business, profitability, and maximizing the relationship of high value customers.
* Coached and mentored new representatives to achieve results based on sales revenue targets, profitability and portfolio volume growth.
* Bachelors of Commerce (Honors Business Administration) (Major Finance & Management) * Bachelors of Computer Science University of Windsor, Windsor, ON (Jan 00 - Dec 04)