Umar Mattoo

• Established and executed market-driven strategies that expanded the client base, securing major wins with key players.
• Conducted thorough research to identify new business opportunities, significantly increased market share.
• Developed and executed strategic sales plans to penetrate new markets and drive growth in both new and existing accounts.
• Productively negotiated multi-million contracts ensuring long-term business and sustainable partnerships.
• Expanded and asserted strong relationships with dozens of clients, leading to an increase in sales within the first year.

• Formulate win strategies to secure contracts; liaise closely with product teams to accurately segment customer verticals, decipher needs, and tailor suitable mobile packages; collate costs and submit suitable bids to close profitable contracts.
• Expanded customer base by more than 100 percent, soliciting sales, introducing the product to customers using specific marketing intelligence.
• Manage the end-to-end sales process for all opportunities, including initial client communication, on-site presentations, RFI response, RFP submission, negotiation and deal signing.
• Champion collaboration with the Presales and Delivery teams to ensure that proposed offerings and services fully meet clients business and technology needs.
• Understand client needs and propose optimum product offerings; submit tenders and oversee contract negotiations.
• Maintained strong professional relationship between the customer and organization, leading to long term customer relations and increased sales across all products.
• Negotiated deals with customers nationwide creating a win win for the customer and the business.

• Execute business development, offering positioning and sales strategies as a member of the hunting team.
• Building appropriate customer business cases, differentiation, positioning, and value propositions.
• Conduct and attend sales meetings on a regular basis to update sales teams on any cross sell/upsell solution opportunities.
• Identified prime sales sites for connectivity, leading to comprehensive planning, strategic development, and end-to-end execution.
• Rapidly gained recognition for a customer-centric approach, resulting in increased sales, enhanced product loyalty, and industry acknowledgment.
• Track sales performance to analyze the successful completion of short and long-term goals. Coordinate core resources and third parties/vendors for the flawless execution of projects.

• Skillfully coordinate essential resources and third-party vendors to ensure seamless project execution.
• Maintaining and developing the relationship with accounts to enhance the customer experience and confirm the confidence of being a trusted advisor.
• Engage with clients to thoroughly comprehend their business requirements.
• Maximize opportunities from incoming inquiries via face-to-face sales meetings.
• Arrange post-sales support for clients, safeguarding an
uncompromised customer service experience.
• Retain top customers and nurture those key relationships over time.

• Headed and mentored the Srinagar territorys sales team.
• Cultivated robust ties with prominent supermarket chains.
• Orchestrated project planning, control, and follow-up.
• Provided counsel and negotiated new product acquisitions.
• Oversaw post-project and revenue management, adhering to budgets and contracts.

• Developed new sales strategies to target businesses with the right product at the right time.
• Involvement in multiple marketing campaigns in parallel.
• Thorough implementation and analysis of promotional and advertising activity.
• Deployed new methods to assess marketing ROI.

• Interact with diverse customers in-person and over the phone.
• Provide detailed information about services and products.
• Manage installation and service appointments, ensuring prompt follow-up.
• Address inquiries, complaints, and billing issues.
• Conduct customer satisfaction surveys and capitalize on follow-up for business growth.