teller and customer support representative
Etisalat
Total years of experience :2 years, 2 Months
Customer service specialist (December 2021to 4 January 2024)
Al Mumayaz Information Services Etisalat Premium Business partner, UAE
Work profile:
• Responsible for dealing with client queries and managing documentation like Emirates I’d, establishment card, and trade license.
• Good knowledge of Canva, lead generation, email marketing, off-page SEO, and team management.
• Keeping records and reports by using CRM software.
• Provide secretarial support to the department staff in the absence of the Department secretary.
• Perform additional duties /assignments as directed by Management.
• Communicate with other Department Managers to receive and relay information as required.
I have done FSC pre medical from Punjab college Faisalabad.