UMAR AKBAR MUGHAL, CUSTOMER SERVICE OFFICER

UMAR AKBAR MUGHAL

CUSTOMER SERVICE OFFICER

TELENOR

Lieu
Pakistan
Éducation
Baccalauréat, ACCOUNTING / BUSINESS MATH /ENGLISH
Expérience
5 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 1 Mois

CUSTOMER SERVICE OFFICER à TELENOR
  • Pakistan
  • février 2011 à février 2016

• Ensuring customer service related activities are being done with in time.
• Achieving the S&CS monthly sales / revenue targets.
• Do the suggestive selling to the visiting subscribers.
• Ensuring top of the line customer relationship management.
• Adhere to administration requirements and discipline at the S&CS.
• Working as a team player in a harmonized manner.
• Ensuring top of the line customer relationship management.

• Adhere to administration requirements and discipline at the Centre.

• Working as a team player in a harmonized manner.

• Providing the customer the right solution of their respective problem/complaints.

• Submit daily, weekly, monthly and quarterly progress reports.

• Responsible for all the administrative functions of the under the supervision of the Head of Administration.

Éducation

Baccalauréat, ACCOUNTING / BUSINESS MATH /ENGLISH
  • à RAEES UL ARAR COLLEGE
  • août 2012

Specialties & Skills

Line Management
IT DIPLOMA / ENGLISH LANUAGE

Langues

Anglais
Expert
Urdu
Expert

Formation et Diplômes

COMPUTER CERTIFICATE (Formation)
Institut de formation:
IQRA UNIVERSITY
Date de la formation:
March 2005

Loisirs

  • READING BOOKS AND WEB SURFING