Um e Aimen

• Cash Deposits
• Transfers
• Utility Bills
• Cash Withdrawal
• Transactions
• Cash Handling
• Cash Vault and Cash on Hand
• ATM

• Handling Customers Complaints and Queries
• Maintain CRE KPI Score Card
• Manage complaint portal, customer profiling and feedbacks
data
• Monthly submit market insight report analysis of different
brands
• Engage more customers foronline sales generate to achieve
monthly targets
• Manage calls and messages to keepthem update with sales
• Interacting with customer to get their opinions
• Maintain cleaning and ensure VM
• Worked closely with sale and other departments to update all
customerservice policies to make them more effective
• Worked closely with management to focus on raising the
customersatisfaction level
• Maintains a wide contact network of customerservice
(Broadcasting)
• Manage Cash Counter i.e., (Make Targets, Billing, Sale Deposit,
Payroll, Petty cash, ISTs, Omni, and Grooming)
• Excellent corporate communication and presentation skills

• Warmly greet all customers and engage them with their needs.
• Execute marketing to enhance the image and reputation of the
brand
• in th market place
• Engagement between the customer and the Brand with each
experience
• Focus on achieving and exceeding sales goals
• Share ideas with Selling Manager to maximize sales to achieve goals
• Participate in Inventory preparations.

• Contributing to the training of new Team Members