Umer Shahzad

Key Job Responsibilities:
Managed end-to-end Accounts Receivable (AR) functions including invoicing, collections, aging reports, and reconciliation of customer accounts
Monitored outstanding receivables and ensured timely recovery to improve cash flow position
Coordinated with sales and finance teams to resolve billing disputes and customer payment issues
Conducted internal audit activities including branch audits, stock verification, cash audits, and compliance checks
Verified financial records, transactions, and supporting documents to ensure accuracy and transparency
Identified financial discrepancies and reported audit findings with corrective action recommendations
Ensured implementation of internal controls and company policies across branches
Prepared periodic AR and audit reports for senior management review
Assisted in fraud detection, risk assessment, and operational control improvements.

Achievement:
Top Performance Award Holder (2019-2025) for consistent excellence in AR recovery, audit accuracy, and operational performance

Job descriptions.

Handled end-to-end account opening process including customer onboarding and KYC/AML compliance
Collected, verified, and maintained complete customer documentation as per bank policy and regulatory requirements
Promoted and achieved sales targets for banking products including accounts, loans, and credit cards
Actively cross-sold banking products to existing and potential customers to increase branch business volume
Managed loan recovery activities, including follow-ups with customers for overdue payments and settlement coordination
Assisted in credit card sales and processing, including application handling and customer guidance
Ensured strict compliance with banking policies, internal controls, and regulatory requirements
Supported internal audit and branch compliance checks by maintaining accurate records and documentation
Handled customer queries and provided professional customer relationship management services
Maintained proper filing, record-keeping, and reporting for operational transparency and audit readiness.

Job descriptions.

Managed daily accounting operations including journal entries, ledger maintenance, and financial record posting
Performed accurate posting of transactions in the accounting system, ensuring completeness and correctness of entries
Handled cash management activities, including cash receiving, cash payments, balancing, and daily cash closing
Verified and reconciled cash in hand vs system records to ensure zero discrepancies at day end
Posted and monitored loan recovery transactions, ensuring proper adjustment against customer accounts
Maintained and updated accounts receivable and payable records with accurate tracking of outstanding balances
Managed branch-level administrative responsibilities including record keeping, reporting, and coordination with head office
Ensured compliance with internal policies, banking procedures, and financial regulations
Supported internal and external audit activities by preparing required documents and financial reports
Assisted audit teams during branch inspections and compliance reviews
Reconciled bank statements, cash books, and subsidiary ledgers on a regular basis
Ensured proper documentation and filing system for all financial and accounting records
Prepared daily, weekly, and monthly financial and operational reports for management review
Monitored and reported financial discrepancies and assisted in resolving variances promptly
Supported branch operations by coordinating with sales, recovery, and operations teams for smooth workflow