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Urooj Siddiqui , customer care officer

Urooj Siddiqui

customer care officer·TCS Pakistan

Pakistan

Bachelor's degree, Mass Communication

Work experience

Total years of experience: 7 years, 2 months

customer care officer

February 2018 - March 2025

TCS Pakistan

Karachi, Pakistan •Remote

February 2018 - March 2025

customer support provider .solve issues by calls, chat and email.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

Education

allma Iqbal open university

March 2011

March 2011

Bachelor's degree, Mass Communication

Pakistan

Skills

BUSINESS INTELLIGENCE
Intermediate
BUSINESS INTELLIGENCE
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
TEACHING
Intermediate
TEACHING
Intermediate
TRAFFIC CONTROL SUPERVISOR TCS CERTIFICATION
Intermediate
TRAFFIC CONTROL SUPERVISOR TCS CERTIFICATION
Intermediate
Call Center
Expert
Call Center
Expert
Customer Care
Expert
Customer Care
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate

Languages

English
Intermediate
Urdu
Expert

Training and Certifications

Certifications
Certificate WordPress
in Data Analysis & Business Intelligence
Certificate I n fo rmat ion & Technology
English Language Course