Usama AlHamza, HR&Admin Manager

Usama AlHamza

HR&Admin Manager

Gulf Agency Company

Location
Oman - Muscat
Education
Master's degree, MBA
Experience
24 years, 8 Months

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Work Experience

Total years of experience :24 years, 8 Months

HR&Admin Manager at Gulf Agency Company
  • Oman - Muscat
  • My current job since March 2014

A member of Top Management, contribute to management strategy, manpower planning, recruitment and selection, talent management, corporate relation affaires, rewarding system, grievance

HR Manager at Suhail Bahwan Group
  • Oman
  • January 2010 to June 2012

2010 - to date Suhail Bahwan Group (Holding) Ruwi, Oman
HR Manager

* HR management and development.
* Establish and manage strategies, plans and systems for HR management and development (including recruitment and induction and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture and attitudinal development, performance appraisals, quality management, HRMS, Financial system, and HRMS)
* Development and drafting of HR policies. System procedures, rules and regulations in accordance to MOP.
* Organize career fair in coordination with MOP.

(with same company's)
Admin. Manager
• Handle Administration department for companies with 1500+ employees of multi nationalities.
• Provide clear measurable objectives and monitor performance accordingly.
• Conduct and Improve Internal Audits for Management processes.
• Adept in identifying Key Performance Indicators and ensuring compliance.
• Skilled Human Resources management, providing efficient and streamlined
operations resulting in a highly skilled workforce.
• Highly proficient in identification and analysis of training needs.
• Handling all the Training Management functions "designing, monitoring, and executing training plans".
• Liaison, with Ministry of Manpower; for approval of courses and to facilitating
reimbursement of training costs from Government.
• Assessing employees' Appraisal performance.
• Popular and versatile team leader with the ability to motivate and energies a multicultural staff.
• Vehicle allocation request for Division, employee and Sales representative
scheme.
• Monitoring all Company vehicle insurance, repair claim, accident claim, injury
claim.

Senior HR Relationship/Recruitment at National Bank of Oman
  • Oman
  • January 2008 to January 2010

2008 - to 2010 National Bank of Oman Ruwi, Oman
Senior HR Relationship/Recruitment

• Recruitment and Selection
• Omanisation
• Induction to & release from organisation
• Organization of Careers fair
• Retention and employee satisfaction
• Staff files
• Review, update internal policy & regulation of employee contract
• Management Trainees program identified the most competent candidate and bring in (Batch graduated last year been praised by CEO for good organized)

Human Resources Consultant at chartered Certified Accountants
  • Oman - Muscat
  • January 2007 to January 2008

2007- to 2008 Grant Thornton Abu Timam (chartered Certified Accountants) Muscat, Oman
Human Resources Consultant

• Identified as a High Potential and High Performer
• Recruited more than 50 professional staff in Oman alone.
• Initiated Cross Functional Training and Internal Resourcing
• Good awareness of performance appraisal system for client organisations
• Facilitated soft skills development training programs.
• Development, updating, and drafting HR policies manual as well as code of conduct for client making sure that in line with Labour Law and local rules.

Group Human Resource Manager at W J TOWELL & CO LLC
  • Oman - Muscat
  • January 2005 to December 2006

2005-to 2006 W J TOWELL & CO LLC Muscat, Oman
Group Human Resource Manager
• Co-ordinate with General Manager - Human Resources to develop the human resources skills in Group HR Department and hence to provide efficient administration of all personnel matters in Head Office and effective advice and support function in operating units.
* Development and drafting of HR policies. System procedures, rules and regulations.
* Reviewing the rules and regulation periodically to ensure they are in line with local labour laws.
* Conduct regular manpower reviews identifying gaps in supply.
* Liaise department heads to establish training needs analysis and monitor the development of potential high performance.
* Ensure company employees are aware of and follow company.
* Handling Company Payroll
* Handling HR/Personnel & Looking after Public Relation.
* Interaction with senior managers in the group to ascertain the short term and long terms needs

Asst. Human Resource Manager at Starwood Hotels & Resorts Worldwide Inc
  • Oman - Muscat
  • January 2003 to January 2005

2003-2005 Starwood Hotels & Resorts Worldwide Inc.
Sheraton Oman Hotel Muscat, Oman
Asst. Human Resource Manager /In charge of Training Department
* Member of the Executive Committee, Six Sigma Council, and Starwood One Administrator for the property.
* Managing personnel, training, security, employee relations and staff compound day-to-day operations.
Interviewing, recruitment and Hiring.
Planning Manpower budget, benefits and compensation yearly reports and forecast.
Omanization Planning, achieving 40% of total number of employees.
Yearly implementation of the Performance Management Process for Department Heads and Rank & File.
Yearly implementation of the Talent Review profiles of all Management and Rank & File.
Reporting to headquarters Online via StarwoodOne site.
* Setting up Training Schedules and yearly Business Plan.
Implementing Departmental Training and Orientation.
Assuring Sheraton Standards appliance in all departments.
Implementing 5 Six Sigma Projects on yearly basis, that enhances Customer Satisfaction, employee Satisfaction, cost reduction and revenue growth.
Training Yearly Budget.
Management Performance Appraisals and feedback.
Associates Satisfaction Index Yearly surveys.

Government Liaison Officer, Assistant Director of Human Resources at Crowned Plaza Hotel
  • Oman - Muscat
  • January 1999 to January 2003

1999-2003 Crowned Plaza Hotel Muscat
Government Liaison Officer, Assistant Director of Human Resources

Member of Pre-Opening Team
In full charge of the Training Department.
* Setting up training schedules and yearly planning.
* Handling HR and public relation with other sector government.
* Setting up a training system in the departments and supervising departmental trainers.
* Correspondence with the Area director of Training.
* Creating employment advertisements.
* Assisting the Director of Human Resources in setting up the Human Resources Department (i.e. forms, Policies and Procedures etc )
* Implementing the House Rules and Regulations.
* Monthly Payroll auditing.
* Assisting in interviews, recruitment and Hiring of employees and management.

Member of Pre-Opening Team at Al Hassan Group
  • Oman - Muscat
  • January 1998 to January 1999

1998-1999 Al Hassan Group company for Trading Muscat
Administrative
* Member of Pre-Opening Team
* All personnel Related issues (typing corresponding letter, filling, handling visa, road permit etc)
* Coordinating with the NSSF and the Insurance Company.
* Personnel Issues (Nametags, Lockers, IDs, Uniforms)
* Assisting the Personnel Administration Manager in interviewing and recruitment of employees.
* Coordinating with the Career Development Department.
* Filing of all applications and Recruitment assessment sheets on a database setting up application and recruitment Assessment Database.

Education

Master's degree, MBA
  • at Hull University
  • December 2013

2008 Pursuing MBA - Hull University UK

Bachelor's degree, Administration And Business Administration
  • at Waljat College Of Applied Sciences
  • August 2008
Bachelor's degree, Administration And Business Administration
  • at Waljat College Of Applied Sciences
  • August 2008
Bachelor's degree, Administration And Business Administration
  • at Waljat College Of Applied Sciences
  • August 2008
Bachelor's degree, Administration And Business Administration
  • at Waljat College Of Applied Sciences
  • August 2008
Bachelor's degree, BBA
  • at Waljat College
  • January 2008

2007-2008 Waljat College - Al Rusyal, Oman BBA - Graduation Projects ( Employees Satisfaction Survey & Feasibility study)

Bachelor's degree, Business Administration
  • at Waljat College
  • January 2008

2005- 2007 Waljat College - Birla Al Rusyal, Oman High Diploma in Business Administration

Specialties & Skills

Appraisal
Job Description Development
Interviewing
Problem Solving
Recruitment
ASSISTANT DIRECTOR
HUMAN RESOURCES
INDUCTION
LIAISON
OPERATIONS
PAYROLL
RECRUITMENT
SATISFACTION
TRAINING
interviewing
public relation
negotiation
Appraisal
problem solving
leadership

Languages

Arabic
Expert
English
Expert

Memberships

of the Executive Committee, Six Sigma Council, and Starwood One Administrator for the property
  • Member
Pre-Opening Team
  • Member

Training and Certifications

Health, Safety, Security and Environment (Training)
Training Institute:
GAC corporate academic
Date Attended:
August 2014
Duration:
72 hours
Compliance and Ethics (Training)
Training Institute:
GAC corporate academic
Date Attended:
November 2015
Duration:
48 hours
Effective Business Writing (Certificate)
Date Attended:
May 2016
Valid Until:
May 2020
Foundations of leadership performance (Training)
Training Institute:
GAC corporate academic
Date Attended:
November 2015

Hobbies

  • Swimming
  • Reading
    read more than 10 books monthly