Usama Hakim

Electrical Field Engineer at BECHTEL

• Egypt - Alexandria
• My current job since October 2016

Electrical Field Engineer at ENPPI

• Egypt - Alexandria
• December 2013 to April 2016

Field engineer construction supervision

Maintenance E&I team Leader at General Electric

• Egypt - Alexandria
• August 1991 to December 2012

Main Duties:

• Lead the systems preventive and corrective maintenance execution working with the customer. Total 12 GE turbo gas compressors MS5002D.
• Operate/make maintenance/troubleshoot on the MKVI control system.
• Lead teams of partner, to identify failure trend and to initiate corrective actions.
• Work with customers to gather information, investigate, diagnose, and resolve issues.
• Coordinate the communication with GE RM&D technical team to monitor the correct operation of the units and to grant a fast issue resolution
• Provide technical support to customer (via GE technical support team).
• Monitor the customer cases through the customer tracking system (KPI).
• Take ownership of technical support cases.